---
title: "Digital Projects - User Research"
ocid: "ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2020-02-14"
---

# Digital Projects - User Research

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a

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## Summary

The procurement process involves the Department for Digital, Culture, Media & Sport, which has awarded a contract titled "Digital Projects - User Research". This contract falls within the software programming and consultancy services sector, located in London (postcode SW1A 2BQ). The procurement was initiated through a selective method, specifically a call-off from a framework agreement. The tender period for submissions closed on 11th June 2019, with the contract effective from 8th July 2019 until 8th January 2020. The total contract value is £90,000.

This tender presents significant opportunities for businesses, particularly those specialising in user research, software programming, and IT consultancy services. Small and medium-sized enterprises (SMEs) that offer innovative solutions and have experience in capturing and analysing user needs would be well-positioned to compete in similar future tenders. Engaging with the Department for Digital, Culture, Media & Sport can lead to further collaboration and project opportunities in digital services.

## Notice

DCMS requires a user researcher to capture and baseline IT requirements by identifying and researching user needs, benchmarking and presenting these findings, which shows examples of user stories with clear acceptance criteria in a fully comprehensive report.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b95a90a5-01e2-4ea4-af4f-22be976b3ad2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2020 |
| Submission deadline | 11 Jun 2019 |
| Future notice date | Not specified |
| Award date | 7 Jul 2019 |
| Contract period | 7 Jul 2019 - 8 Jan 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £90,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 14 Feb 2020 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b95a90a5-01e2-4ea4-af4f-22be976b3ad2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b95a90a5-01e2-4ea4-af4f-22be976b3ad2
  14th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-461760d7-73a7-43f5-b10d-076d2926a91a.json.