--- title: "Provision of a 'Student SuperApp' including design, implementation and support services" ocid: "ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f.json" source: "Contracts Finder" current_stage: "Award" buyer: "UNIVERSITY OF SOUTHAMPTON" published: "2024-12-17" --- # Provision of a 'Student SuperApp' including design, implementation and support services Buyer: UNIVERSITY OF SOUTHAMPTON Current stage: Award OCID: ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f.json) ## Summary The University of Southampton has awarded a contract for the provision of a 'Student SuperApp', which includes design, implementation, and support services to LearningMate Solutions (UK) Limited. The project is part of the University's digital transformation programme and aims to upgrade or replace the current student app with a new version that offers enhanced features, performance, and user experience. This procurement, classified under "Software package and information systems" (CPV code 48000000), involves a significant investment amounting to £1,300,000 GBP. The contract commenced on 2nd December 2024 and will run until 1st December 2031, with key milestones including the initial completion date of the tender stage on 1st July 2024. For businesses, particularly SMEs and VCSE organisations, this tender represents substantial growth opportunities. The project demands robust software development and consultancy services (CPV code 72200000), making it suitable for companies specialising in high-performance, user-centric application development. Engaging in this contract allows businesses to showcase their expertise in creating best-in-class digital solutions and forge a partnership with a prestigious academic institution like the University of Southampton. The open procurement method through an above-threshold open procedure ensures a transparent and competitive selection process, inviting innovative enterprises to contribute to the university's ambitious digital transformation goals. ## Notice MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4cb1222-1434-4433-90f6-7b21241c6260 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Dec 2024 | | Submission deadline | 1 Jul 2024 | | Future notice date | Not specified | | Award date | 1 Dec 2024 | | Contract period | 2 Dec 2024 - 1 Dec 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,300,000 | | Lots value | Not specified | | Awards value | £1,300,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF SOUTHAMPTON | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO17 1BJ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ32 Southampton | | Local authority | Southampton | | Electoral ward | Portswood | | Westminster constituency | Southampton Test | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | LEARNINGMATE SOLUTIONS (UK | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72200000 - Software programming and consultancy services ## Release History - 17 Dec 2024 at 09:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4cb1222-1434-4433-90f6-7b21241c6260 - 30 May 2024 at 13:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a637e8a0-8c53-488e-ab2d-4b68e6592664 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d4cb1222-1434-4433-90f6-7b21241c6260 17th December 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/a637e8a0-8c53-488e-ab2d-4b68e6592664 30th May 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.southampton.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4620e310-fb4f-4f73-820d-64e4db68291f.json.