---
title: "23_01_02 Kofax Support"
ocid: "ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-04-06"
---

# 23_01_02 Kofax Support

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3.json)

## Summary

The NHS Business Services Authority has awarded a contract for Kofax Support services in the North East region of the United Kingdom. The contract, valued at £120,615.49 GBP, involves renewing support and maintenance for the NHSBSA's core Intelligent Character Recognition (ICR) solution. The tender process was initiated on February 28, 2023, and the contract period will run from March 1, 2023, to February 29, 2024.

This procurement process by the NHS Business Services Authority presents opportunities for businesses providing software support services to compete. The contract is well-suited for businesses offering maintenance and support services in the software industry. Small and medium-sized enterprises (SMEs) would particularly find this tender suitable due to the emphasis on supporting SMEs. Businesses located in or willing to operate in the North East region of the UK can benefit from this contract.

## Notice

The scope of the contract includes the renewal of support and maintenance for the NHSBSA's core Intelligent Character Recognition (ICR) solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1de973f3-6649-4b66-80a5-3043c99dbd66 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Apr 2023 |
| Submission deadline | 28 Feb 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 1 Mar 2023 - 29 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,615 |
| Lots value | Not specified |
| Awards value | £120,615 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOFAX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 6 Apr 2023 at 08:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1de973f3-6649-4b66-80a5-3043c99dbd66

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1de973f3-6649-4b66-80a5-3043c99dbd66
  6th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0d289c28-86aa-4076-b252-a527e8f77d64
  NHS Business Services Au_Q-428138_O-856988_N-A_505967 (1)_Redacted (002)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4630bd79-426a-4d8e-9ddc-08769457e1f3.json.