---
title: "Provision of digital experience monitoring tool."
ocid: "ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE"
published: "2026-05-05"
---

# Provision of digital experience monitoring tool.

Buyer: BRITISH TRANSPORT POLICE  
Current stage: Award  
OCID: ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef.json)

## Summary

The British Transport Police has completed the procurement process titled "Provision of digital experience monitoring tool," classified under the Software package and information systems category. This procurement was conducted via a call-off from the KCS Y23065 Framework and utilised a selective procurement method. The process concluded with an active award on 1st May 2026, and the contract period extends from 4th May 2026 to 3rd May 2029. Key delivery regions include England, Scotland, and Wales, with a total contract value of £362,340. The buying organisation, headquartered at 200 Buckingham Palace Road, London, sought to enhance its technology monitoring capabilities through this tender.

The awarded contract presents substantial business growth opportunities, particularly for companies specialising in technology monitoring solutions and software services. Although the procurement was completed through a framework, this process demonstrates potential for large-scale businesses capable of delivering complex systems across multiple regions in the UK. Suppliers with established capabilities in information systems and software package provisioning can particularly benefit from similar future procurements within the public sector, enabling expansion and increased visibility in a demanding market space.

## Notice

Provision of a technology tool to monitor and identify issues within technology platforms. Call-off via KCS Y23065 Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a12a42ac-14a2-4c77-a94c-ec148286e9ff |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2026 |
| Submission deadline | 27 Apr 2026 |
| Future notice date | Not specified |
| Award date | 30 Apr 2026 |
| Contract period | 3 May 2026 - 3 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £362,340 |
| Lots value | Not specified |
| Awards value | £362,340 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9TJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Knightsbridge & Belgravia |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 May 2026 at 14:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a12a42ac-14a2-4c77-a94c-ec148286e9ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a12a42ac-14a2-4c77-a94c-ec148286e9ff
  5th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef.json.