---
title: "T0124 Customer insight into in-vehicle information"
ocid: "ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2021-08-17"
---

# T0124 Customer insight into in-vehicle information

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2.json)

## Summary

The procurement process titled "T0124 Customer insight into in-vehicle information" was conducted by Highways England, located in Bristol, England. This project falls under the research and development services industry category and aimed to gather customer insights regarding in-vehicle information preferences. The contract, valued at £123,119.22, is complete, with the procurement method classified as selective, undertaken as a call-off from a framework agreement. The contract commenced on 17th August 2021 and is set to conclude on 31st March 2022, having previously closed for tender submissions on 8th July 2021.

This tender presents significant opportunities for businesses specialising in research and consultancy services, particularly those with expertise in customer insights and user experience research within the automotive sector. Companies that can effectively analyse consumer preferences and present findings in a meaningful way would be well-positioned to compete in similar future tenders. Given the nature of the work, larger firms with the capability to deliver comprehensive reports and insights would likely be suited to this contract type.

## Notice

This project seeks to gain customer insight into in-vehicle information; to understand customer preferences and awareness of current and future in-vehicle journey information, including the type of information they would want and how it is presented.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d84b096a-717a-4a9a-81ea-600222702eb3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2021 |
| Submission deadline | 8 Jul 2021 |
| Future notice date | Not specified |
| Award date | 16 Aug 2021 |
| Contract period | 16 Aug 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £123,119 |
| Lots value | Not specified |
| Awards value | £123,119 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6HA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WSP |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 17 Aug 2021 at 15:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d84b096a-717a-4a9a-81ea-600222702eb3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d84b096a-717a-4a9a-81ea-600222702eb3
  17th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/80a48c15-8897-48fd-8a24-3d4c48b55dca
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-46778120-0582-4434-899a-fd6e4ca01ce2.json.