---
title: "Income Analytics Software as a Service"
ocid: "ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CHP"
published: "2025-01-31"
---

# Income Analytics Software as a Service

Buyer: CHP  
Current stage: Tender  
OCID: ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307.json)

## Summary

CHP, located in Chelmsford, United Kingdom, is seeking to procure an "Income Analytics Software as a Service" under an open procedure. This tender falls within the software package and information systems industry category. The contract is estimated at GBP 345,000 and aims to implement a system for analysing customer payment patterns and engagement, with a planned go-live date in September 2025. Interested parties must submit their bids by 11th March 2025 through the ProContract e-tendering portal.

This tender presents an excellent opportunity for businesses specialising in analytics software solutions. Larger enterprises rather than SMEs or VCSEs will find this opportunity particularly suitable, given the contract's scope and value. Successful implementation of this system can lead to enhanced client relationships and potential future collaborations with CHP. Businesses with expertise in developing and deploying comprehensive analytics platforms are well-positioned to compete for this contract.

## Notice

CHP has identified a need for an analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS. The contract period is to be confirmed with the winning bidder but we will be working towards a go-live in September 2025 Additional information: You can access the tender pack on the ProContract portal: https://procontract.due-north.com/Advert/Index?advertId=77814c82-ebdf-ef11-8133-005056b64545 Bids must be submitted via the ProContract e-tendering portal. If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e526e52e-aab6-4ca8-8907-cf82f07b71e9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 11 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 28 Sep 2025 - 28 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £345,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHP |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 5LB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Chelmer Village and Beaulieu Park |
| Westminster constituency | Chelmsford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Jan 2025 at 17:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e526e52e-aab6-4ca8-8907-cf82f07b71e9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e526e52e-aab6-4ca8-8907-cf82f07b71e9
  31st January 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com/Advert/Index?advertId=77814c82-ebdf-ef11-8133-005056b64545
- https://procontract.due-north.com/register
- https://www.chp.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-46dcf375-327a-4b49-be67-c37f45a36307.json.
