---
title: "HCC 08/22 - Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)"
ocid: "ocds-b5fd17-46f198b4-745f-46b5-9c4d-cdad111859a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-46f198b4-745f-46b5-9c4d-cdad111859a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-46f198b4-745f-46b5-9c4d-cdad111859a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-46f198b4-745f-46b5-9c4d-cdad111859a1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES"
published: "2022-08-24"
---

# HCC 08/22 - Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)

Buyer: HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES  
Current stage: Tender  
OCID: ocds-b5fd17-46f198b4-745f-46b5-9c4d-cdad111859a1

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## Summary

The Hertfordshire County Council - Adult Care Services has initiated a tender process titled "HCC 08/22 - Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)" within the services industry category. The procurement stage is currently active with a tender deadline of 19th September 2022. The procurement method is an open procedure below the threshold with a contract period beginning on 1st April 2024 and ending on 31st March 2029. The buying organisation can be contacted via Helen Bruce Hoy (HCC) at helen.brucehoy@hertfordshire.gov.uk or 01992 588668.

This tender by Hertfordshire County Council can create opportunities for businesses to provide information and advice services to the community. Businesses offering administration, community services, or social work-related services would be well-suited to compete. The contract period offers a long-term engagement opportunity, making it attractive for businesses looking for stable service provision contracts. The location for service delivery is primarily in Hertfordshire, UK, providing a focused geographical area for potential business growth and service provision.

## Notice

Hertfordshire County Council is carrying out Pre-Procurement Market Engagement (PPME) for the HertsHelp telephone information and advice helpline service which acts as a gateway for all Hertfordshire residents to access voluntary sector services, community based health and social care services across Hertfordshire. Additional information: To access the PPME documentation please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/BuyerProfileswww.supplyhertfordshire.uk and follow the on-screen guidance. To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12.00 Noon 19th September 2022. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/538085c9-e439-4c20-9681-f4b00eb7f765 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2022 |
| Submission deadline | 19 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES |
| Locality | HERTFORDSHIRE |
| Post town | Stevenage |
| Postcode | SG13 8DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75100000 - Administration services
- 75200000 - Provision of services to the community
- 85300000 - Social work and related services
- 98300000 - Miscellaneous services

## Release History

- 24 Aug 2022 at 10:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/538085c9-e439-4c20-9681-f4b00eb7f765

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/538085c9-e439-4c20-9681-f4b00eb7f765
  24th August 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/supplyhertfordshire/aspx/BuyerProfileswww.supplyhertfordshire.uk

## Provenance

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