---
title: "Consumer Credit Act Reform Consumer Research"
ocid: "ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCA"
published: "2025-09-08"
---

# Consumer Credit Act Reform Consumer Research

Buyer: FCA  
Current stage: Award  
OCID: ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f.json)

## Summary

The procurement process titled "Consumer Credit Act Reform Consumer Research" has reached the award stage, facilitated by the Financial Conduct Authority (FCA), located in London, UK. This contract, classified under "Market research services" within the services industry category, aims to conduct consumer research on reforms to the Consumer Credit Act. This will enhance understanding of consumer priorities concerning credit information, aiding informed decision-making. The selective procurement method used was a call-off from a framework agreement, with the contract period running from 27th August 2025 to 30th November 2025. The contract, valued at £76,800, was awarded on 21st August 2025 to Price WaterhouseCoopers, FCA, located in London.

This tender presents a significant growth opportunity for businesses specialising in market research, particularly those experienced in consumer surveys and financial product analysis. Although this opportunity did not specifically target SMEs or VCSEs, it would likely suit larger firms with a strong track record in handling complex, regulatory-focused research projects. Companies capable of delivering comprehensive insights that inform policy-making within the financial services sector may find such contracts beneficial for expanding their portfolios and strengthening client relationships with influential public sector entities like the FCA.

## Notice

Consumer research on CCA reforms to understand what information is important to consumer credit customers so that they can confidently choose a product, make informed decisions about that product, and manage repayments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e1b4710-2220-491b-93de-4b7f86fe2a2e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2025 |
| Submission deadline | 13 Aug 2025 |
| Future notice date | Not specified |
| Award date | 20 Aug 2025 |
| Contract period | 26 Aug 2025 - 30 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,800 |
| Lots value | Not specified |
| Awards value | £76,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICE WATERHOUSECOOPERS - FCA - LONDON SE1 2RT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 8 Sep 2025 at 14:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e1b4710-2220-491b-93de-4b7f86fe2a2e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e1b4710-2220-491b-93de-4b7f86fe2a2e
  8th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-46fbb26b-0698-4260-be2a-8c2ddd0b650f.json.