---
title: "CA17694 - MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116"
ocid: "ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARTNERS PROCUREMENT SERVICE (PPS)"
published: "2026-04-27"
---

# CA17694 - MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116

Buyer: PARTNERS PROCUREMENT SERVICE (PPS)  
Current stage: Award  
OCID: ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d

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## Summary

The Royal Free London NHS Foundation Trust has successfully contracted Mitel Networks Ltd to provide maintenance services for its unified communication systems over a three-year term. The procurement was carried out by Partners Procurement Service (PPS) under the framework reference RM6116, employing a direct award method. The award phase commenced on April 27, 2026, and the contract period spans from April 1, 2026, to March 31, 2029. The procurement falls under the telecommunications infrastructure maintenance services category, with a focus on maintaining the core OSV monitoring for the NHS Trust. Mitel Networks Ltd, located at Castlegate Business Park, Newport, has been selected as the supplier, with the buying organisation situated in London, England.

This tender offers notable business growth opportunities for enterprises specialising in telecommunications maintenance, particularly those servicing large healthcare institutions like NHS Trusts. Small and medium-sized enterprises (SMEs) are specifically highlighted as suitable contenders, given the direct awarding nature of the procurement process and the specialised requirements involved. Businesses possessing the capacity to provide robust maintenance support and systems monitoring, aligned with the stringent standards of healthcare communication systems, will benefit from positioning themselves to meet such tender criteria. This strategic alliance not only furthers operational efficiencies but also strengthens the supplier's position within the healthcare sector.

## Notice

MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA17694. Not registered: Visit https://suppliers.multiquote.com then register and quote CA17694 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4412e130-2e1d-46b6-acd1-48b3b762cb15 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 26 Apr 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £428,797 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARTNERS PROCUREMENT SERVICE (PPS) |
| Locality | LONDON |
| Post town | North London |
| Postcode | N19 5NF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Junction |
| Westminster constituency | Islington North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITEL NETWORKS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 27 Apr 2026 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4412e130-2e1d-46b6-acd1-48b3b762cb15

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4412e130-2e1d-46b6-acd1-48b3b762cb15
  27th April 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

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