---
title: "Open Framework for the Provision of 'Help When You Need It' Support Services for people living in Registered Social Landlord Sheltered Housing Schemes"
ocid: "ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRISTOL CITY COUNCIL"
published: "2020-04-23"
---

# Open Framework for the Provision of 'Help When You Need It' Support Services for people living in Registered Social Landlord Sheltered Housing Schemes

Buyer: BRISTOL CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d

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## Summary

The procurement process is led by Bristol City Council for the "Open Framework for the Provision of 'Help When You Need It' Support Services" aimed at people living in Registered Social Landlord Sheltered Housing Schemes. This initiative falls within the health and social work services category, specifically designed to support older people in the South West of England to live more independently. The tender was published on 6th November 2019 and closed on 29th November 2019, with a contract period starting from 1st April 2020 to 31st March 2023. The total contract value is £2,953,206, and the procurement method used is an open procedure, allowing a variety of suppliers to participate.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in providing support services for older adults. Companies focused on health, social care, community support, and related service provisions can thrive by engaging in this framework, helping to ensure that vulnerable populations receive critical assistance while enhancing their own business prospects in a growing sector.

## Notice

Open Framework for the Provision of 'Help When You Need It' Support Services for people living in Registered Social Landlord Sheltered Housing Schemes. The help will have City wide impact and will support older people to continue to remain living as independently as they are able to. These services will support the Council's 3 Tier model by intervening and offering help 'when people need it' that is time limited and targeted at older people. This help would be for older people encountering some difficulties and might need support to help them to access health care, maximise their finances, budget successfully or access their community. The service will work with people who are in sheltered accommodation for people 55+.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b739aa8c-3da8-40a8-8015-6cf66c3225d5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2020 |
| Submission deadline | 29 Nov 2019 |
| Future notice date | Not specified |
| Award date | 1 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,953,206 |
| Lots value | Not specified |
| Awards value | £2,953,206 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5TR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | BRISTOL CHARITIES; BRUNELCARE; GUINNESS CARE & SUPPORT; LIVEWEST HOMES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 23 Apr 2020 at 06:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b739aa8c-3da8-40a8-8015-6cf66c3225d5
- 6 Nov 2019 at 13:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/80700c84-5c4a-480f-b2bd-cce841af33ae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b739aa8c-3da8-40a8-8015-6cf66c3225d5
  22nd April 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/80700c84-5c4a-480f-b2bd-cce841af33ae
  6th November 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-473263e9-48d8-441e-945e-6354c3b6959d.json.
