---
title: "GB-High Wycombe: FOI and compliants handling system"
ocid: "ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WYCOMBE DISTRICT COUNCIL"
published: "2017-02-13"
---

# GB-High Wycombe: FOI and compliants handling system

Buyer: WYCOMBE DISTRICT COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52

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## Summary

Wycombe District Council is initiating a public procurement process for an information request (FOI) and complaints handling system, with the title "GB-High Wycombe: FOI and complaints handling system." This opportunity falls under the services category and is located in High Wycombe, South East England. The tender is currently in the active stage and will remain open until 3 March 2017, with a budget ranging from £10,000 to £25,000. The procurement method is an open procedure, seeking quotations for an existing system that may require some customisation.

This tender provides a significant opportunity for businesses specialising in information management and software solutions. Companies that offer off-the-shelf software packages for handling FOI requests and complaints, particularly those with experience in reporting and compliance features, would be well-suited to compete. The ability to propose enhancements, such as performance analytics and compliance risk assessments, may position bidders favourably in this procurement process.

## Notice

Wycombe District Council is looking for an information request (FOI) and complaint handling system. The purpose of the system is to log, monitor and generate reports on a range of information requests: FOI, EIR DSAR, s29/35 and also complaints, compliments and comments which we receive in a variety of ways; directly via a web form, email and post. We are also interested in any additional opportunities that a solution may present such as publication of performance against targets and geography area/place, publication of requests and responses (disclosure logs) reporting on risks associated with non-compliance, analysis of trends to support pro-active publication of information and pre-empt complaints. The Council is seeking quotes from contractors who can supply an existing "off the shelf" system, and while we would expect a degree of customisation, we are not looking to develop a bespoke system from scratch

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/401c169f-29c4-4a50-bf29-e8ad740c3764 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2017 |
| Submission deadline | 3 Mar 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Jul 2017 - 17 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WYCOMBE DISTRICT COUNCIL |
| Locality | HIGH WYCOMBE |
| Post town | Hemel Hempstead |
| Postcode | HP11 1BB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ13 Buckinghamshire |
| Local authority | Buckinghamshire |
| Electoral ward | Abbey |
| Westminster constituency | Wycombe |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48780000 - System, storage and content management software package

## Release History

- 13 Feb 2017 at 12:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/401c169f-29c4-4a50-bf29-e8ad740c3764

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/401c169f-29c4-4a50-bf29-e8ad740c3764
  13th February 2017 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-High-Wycombe:-FOI-and-compliants-handling-system/NNJHFY2VV4
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52.json.