---
title: "Subscription and Support Agreement"
ocid: "ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2026-01-20"
---

# Subscription and Support Agreement

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821.json)

## Summary

The public procurement process undertaken by West Lancashire Borough Council involves a "Subscription and Support Agreement" for software licences, annual upgrades, and maintenance services concerning the Integrated Housing Management System. The procurement falls under the industry category of software package and information systems (CPV code 48000000). The procurement stage reached the award phase, with the contract awarded to Aareon UK Limited, a large-scale supplier, following the tender process initiated with an end tender period on 31st January 2025. The contract period runs from 1st February 2025 to 30th April 2026. The procurement opportunity was specific to services and executed via an unspecified method categorised as "Other," focusing on the region of England in the United Kingdom. The total value of the awarded contract amounts to £158,930.83.

This contract presents opportunities for businesses, particularly those involved in software solutions and IT services, to demonstrate their expertise and leverage business growth through public sector engagements. Small and medium-sized enterprises (SMEs) would find this tender suitable due to the procurement's criteria accommodating such organisations. Companies offering sustainable upgrades and maintenance linked to housing management systems stand to gain considerable benefits, as public sector contracts can enhance a company's portfolio and potentially lead to future collaborations with public authorities like West Lancashire Borough Council.

## Notice

provision of software licences, annual upgrades and maintenance services for the Intergrated Housing Management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/973ce90e-135c-4e51-a1e2-e2c057fcd4d1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | 31 Jan 2025 |
| Contract period | 1 Feb 2025 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £158,930 |
| Lots value | Not specified |
| Awards value | £158,930 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2DE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AAREON |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jan 2026 at 17:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/973ce90e-135c-4e51-a1e2-e2c057fcd4d1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/973ce90e-135c-4e51-a1e2-e2c057fcd4d1
  20th January 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-47396e9d-3d12-464f-95e0-3b2a97bb1821.json.