---
title: "GB-London: BTA1367 - UAE Expats Research"
ocid: "ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TOURIST AUTHORITY"
published: "2021-03-18"
---

# GB-London: BTA1367 - UAE Expats Research

Buyer: BRITISH TOURIST AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd.json)

## Summary

The British Tourist Authority, located in London, has completed a public procurement process for the contract entitled "BTA1367 - UAE Expats Research". This project aims to better understand the travel behaviours and decision-making processes of UAE expats visiting the UK. The procurement method utilised was an open procedure, with the tender period concluding on 1st March 2021. The total contract value amounted to £22,200, covering a contract period from 2nd March 2021 to 30th June 2021. The primary industry category referred to is research services, particularly concerning tourism.

This contract represents significant growth opportunities for small and medium enterprises (SMEs) engaged in research and consultancy services, specifically those focusing on tourism and market analysis. Given the unique demographics of UAE expats, businesses specialising in travel behaviour studies and regional tourism insights will find this tender particularly relevant. Engaging in this project could enhance a company's portfolio, potentially positioning them as key players in future tourism market strategies targeting the UAE and similar markets.

## Notice

The United Arab Emirates (UAE) is an important source market for inbound tourism to the UK, ranking 20th for visits among all inbound markets in 2019, and 9th for spend. This market is the source of exceptionally valuable visitors, with the average spend per visit being more than double the all-market average in the same year. The UAE is unique within the GCC for its high proportion, and variety, of expat residents. A large number of these are British, and UK expats living in the UAE constituted 31% of visits from this market in 2019. Three quarters of British expats who visit from the UAE come to visit friends and family. Up to this point, in-market research by VisitBritain in the UAE has focussed solely on UAE-national leisure travellers. In order to prepare for a transformed travel market post COVID-19, it is essential for us to understand why and how UAE expats consider the UK as a destination compared to others, in order to plan how best to target them. The overall objective of this project is to understand the profile of UAE expats, what feeds into their travel decision making, perceptions of a trip to the UK, their full customer journey and booking process. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bfa74904-9d5e-4814-ac96-d21edb524f4f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 1 Mar 2021 |
| Contract period | 2 Mar 2021 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,200 |
| Lots value | Not specified |
| Awards value | £22,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TOURIST AUTHORITY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KUBI KALLOO |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 18 Mar 2021 at 19:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bfa74904-9d5e-4814-ac96-d21edb524f4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bfa74904-9d5e-4814-ac96-d21edb524f4f
  18th March 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=580074158
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-475e87cf-195d-4430-b6f6-1daac80459dd.json.