--- title: "Special Educational Needs and Disability (SEND) Mediation and Dispute Resolution Services" ocid: "ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NORFOLK COUNTY COUNCIL" published: "2016-11-18" --- # Special Educational Needs and Disability (SEND) Mediation and Dispute Resolution Services Buyer: NORFOLK COUNTY COUNCIL Current stage: Planning OCID: ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b.json) ## Summary Norfolk County Council is embarking on a planned procurement process for the "Special Educational Needs and Disability (SEND) Mediation and Dispute Resolution Services." This initiative is aimed at providing essential services for children and young people aged 0 to 25 with special educational needs and disabilities within Norfolk. The contract is set to commence in November 2016, with a total budget of £190,000, reflecting the council's commitment to addressing the requirements outlined in the Children and Families Act 2014. The procurement process is currently in the planning stage, with a future notice date scheduled for 27 May 2016, and the service will be delivered throughout Norfolk, primarily in the East of England. This tender presents a significant opportunity for businesses specialising in mediation and dispute resolution services, particularly those with expertise in educational needs and disabilities. Firms that are small or medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) may find themselves particularly well-suited to compete for this contract. The requirement for an understanding of various legislations, frameworks, and policies related to SEND further emphasises the potential for sustained business growth in this sector, especially for those already working within educational support services. ## Notice Norfolk County Council wishes to procure a provider of a holistic Mediation and Dispute Resolution Service for children and young people aged 0 to 25 year in Norfolk with special educational needs and disabilities (SEND). The Service will commence November 2016. It is the intention that Norfolk County Council will collaborate with Clinical Commissioning Groups (CCGs) in Norfolk to commission a single organisation to provide an independent and impartial Mediation and Dispute Resolution services for: * Children and Young People with education, health and care needs * Parents and those with parental responsibility for children and young people with special education needs and /or disabilities * Norfolk County Council and * Health organisations The Children and Families Act 2014 requires Mediation and Dispute Resolution services to be put in place by Local Authorities. Health Commissioners also have a duty to provide and take part in Mediation as identified in the Children and Families Act 2014 and Children's and Young People's Continuing Care National Framework 2016. The Service will need to have an understanding of the applicable Legislation, the SEND Code of Practice, National Frameworks and Guidance and Norfolk's Local Offer (Policies, Practices and Procedures). Additional information: If you are interested in this opportunity please email sourcingteam@norfolk.gov.uk including 'NCCT40865 Mediation & Dispute Resolution Services' in the subject field. Norfolk County Council uses an electronic system for all its tenders and further competitions. In order to be invited to tender you will need to register on our e-tendering system, In-Tend. Full instructions for registration and use of the system can be found at; https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. If you encounter any difficulties whilst using the system you can contact the support team by phoning 0844 2728810 or emailing support@in-tend.co.uk. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98197cb1-0903-4599-8508-ebfc186c3724 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | Not specified | | Future notice date | 26 May 2016 | | Award date | Not specified | | Contract period | 1 Nov 2016 - 31 Oct 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £190,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312000 - Social work services without accommodation ## Release History - 18 Nov 2016 at 20:17 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98197cb1-0903-4599-8508-ebfc186c3724 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/98197cb1-0903-4599-8508-ebfc186c3724 5th February 2016 - Future opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-478e36eb-adc9-11e6-9901-0019b9f3037b.json.