---
title: "Customer Research: Relationship Surveys 2025-2028"
ocid: "ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BEYOND HOUSING"
published: "2025-02-03"
---

# Customer Research: Relationship Surveys 2025-2028

Buyer: BEYOND HOUSING  
Current stage: Tender  
OCID: ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3.json)

## Summary

Beyond Housing, located in North Yorkshire, is seeking a research company to implement Customer Research: Relationship Surveys from 2025 to 2028. This project, classified under the industry category of "Customer satisfaction survey" with additional classifications in "Customer survey services," involves collecting Tenant Satisfaction Measures (TSMs) to meet the Regulator of Social Housing requirements. The tender follows an open procurement method and is currently in the tender amendment stage, with the procurement procedure described as an open procedure below the threshold. Key dates to note include the tender period ending on 3rd March 2025 at 12:00 PM and the contract running from 15th June 2025 to 14th June 2027.

The tender presents an excellent opportunity for businesses specialised in customer research services to expand their portfolios and secure a substantial project over a three-year period. SMEs are particularly encouraged to apply, making this an opportune moment for smaller enterprises to establish significant engagements within the public sector. Companies adept at handling comprehensive customer survey processes and providing insightful data analysis for housing associations would find themselves well-suited to compete for this contract.

## Notice

Beyond Housing are seeking a research company to carry out the collection of TSMs to meet the requirements set by the Regulator of Social Housing. Additional information: Please visit www.in-tendhost.co.uk/beyondhousing for all information, please register on the portal, register your interest in the tender and then opt in to see all documents and submit a proposal Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ce84590-5dfa-4234-8a34-2acc7a426cb5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Jun 2025 - 14 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BEYOND HOUSING |
| Locality | NORTH YORKSHIRE |
| Post town | York |
| Postcode | YO12 7BH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Castle |
| Westminster constituency | Scarborough and Whitby |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 3 Feb 2025 at 08:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9ce84590-5dfa-4234-8a34-2acc7a426cb5
- 3 Feb 2025 at 08:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9ce84590-5dfa-4234-8a34-2acc7a426cb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ce84590-5dfa-4234-8a34-2acc7a426cb5
  3rd February 2025 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/beyondhousing/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3.json.