---
title: "Membership to Housing Ombudsman"
ocid: "ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STEVENAGE BOROUGH COUNCIL"
published: "2024-08-14"
---

# Membership to Housing Ombudsman

Buyer: STEVENAGE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc.json)

## Summary

Stevenage Borough Council has completed a procurement process for a "Membership to Housing Ombudsman" under the industry category of subscription services. This direct procurement, classified as a single tender action below threshold, was conducted to manage the council's complaints through the Housing Ombudsman Service. The contract, valued at £75,128.68 GBP, addresses the East of England region. Key dates include the awarding date of 1st April 2024, with the contract period running from 1st April 2024 to 31st March 2025.

This tender presents significant growth opportunities for businesses involved in subscription services, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). By becoming a member of the Housing Ombudsman, businesses can enhance their service offerings in managing customer complaints effectively. Firms specialising in administrative support or those looking to expand their public sector clientele would be well-suited to compete in such tenders in the future.

## Notice

As a housing provider we have to pay a fee to Housing Ombudsman who oversees how we manage complaints.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/045d19e9-9822-4aae-a9c9-12049b07df35 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2024 |
| Submission deadline | 31 Mar 2024 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,128 |
| Lots value | Not specified |
| Awards value | £75,128 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STEVENAGE BOROUGH COUNCIL |
| Locality | STEVENAGE |
| Post town | Stevenage |
| Postcode | SG1 1HN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Old Town |
| Westminster constituency | Stevenage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOUSING OMBUDSMAN SERVICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79980000 - Subscription services

## Release History

- 14 Aug 2024 at 08:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/045d19e9-9822-4aae-a9c9-12049b07df35

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/045d19e9-9822-4aae-a9c9-12049b07df35
  14th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-47db52ee-d737-4209-a029-3b69423dc4fc.json.