--- title: "UK SBS IT16023 Renewal for Sophos UTM Total Protect Appliance/Subscription" ocid: "ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2018-04-04" --- # UK SBS IT16023 Renewal for Sophos UTM Total Protect Appliance/Subscription Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Tender OCID: ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b.json) ## Summary The procurement process is led by UK Shared Business Services Limited (UK SBS), focusing on the renewal of the Sophos UTM Total Protect Appliance/Subscription. This contract falls within the IT services industry, specifically for software support and consultation, and is located in Swindon, England. Currently, the project is at the Tender stage, having passed its publication date on 5th February 2016, with a tender submission deadline that has already expired on 19th February 2016. The contract period originally started on 10th March 2016 and is set to conclude on 9th March 2018. This tender offers substantial opportunities for businesses specialising in IT services, particularly those providing cybersecurity solutions and technical support. Companies that are well-suited to compete in this contract should be prepared to deliver comprehensive support, including software upgrades, proactive system monitoring, and dedicated account management. Small and medium-sized enterprises (SMEs) should consider registering and expressing their interest, as this procurement process is open and encourages participation from various service providers eager to engage with public sector clients. ## Notice '*** This tender requirement was abandoned prior to a Contract award decision. ***' Provide a licence renewal for the already purchased Sophos UTM SG 650 Full Guard appliance UK SBS ISS require: * Licence renewal for Sophos UTM SG 650 Full Guard Licence subscription X 2 (Active/Active), Network, Web, Email, Wireless Protection, Web Application Server Protection * Technical support for the SOPHOS UTM appliance - Including unlimited support calls and on-site support at no additional cost if required * Upgrades/patches undertaken where necessary * Proactive monitoring and system alerts * Recommendations around policy best practice and system health checks * Backup/recovery in the event of failure * Monthly MI - including alerts, recommendations, availability, confirmation of activities carried out * Dedicated account manager * Quarterly service review meetings - managed and initiated by the supplier. Additional information: This contract shall initially be for a one year period until March 2017 with the option to extend for one further year until March 2018. There is no guarantee that this contract will be extended As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing Expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f6f2b063-1ae1-4c01-8447-13c57b5c1ce6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Apr 2018 | | Submission deadline | 19 Feb 2016 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 10 Mar 2016 - 9 Mar 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1FF | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 4 Apr 2018 at 09:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f6f2b063-1ae1-4c01-8447-13c57b5c1ce6 - 18 Nov 2016 at 20:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f6f2b063-1ae1-4c01-8447-13c57b5c1ce6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f6f2b063-1ae1-4c01-8447-13c57b5c1ce6 4th April 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/6c136d00-30ac-49f1-9c3f-e65ce1c29c95 Bidder Training - https://www.contractsfinder.service.gov.uk/Notice/Attachment/856415ee-8b6a-4690-967b-2f4b09f3db0c Invitation to Quote - https://www.contractsfinder.service.gov.uk/Notice/Attachment/33ba2800-989d-491e-928a-ee717780e6e6 AW5.2 Price Schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/5626f5a5-f3ac-48c6-8718-2f80877b8ee8 Bidder Login to Emptoris for the first time - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4a15234-c648-4138-add2-0f1d0518c58c Invitation to Quote Questions Document - https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc875684-96c4-44e3-a590-f405d6e8e4e7 S1 - Precedent Contract for the Purchase of Services - https://www.contractsfinder.service.gov.uk/Notice/Attachment/4cc35ccd-674a-452d-be06-ffd09a8449fd Bidder Training - https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa66a232-9d88-4dbd-ae58-6ad872a37102 Invitation to Quote - https://www.contractsfinder.service.gov.uk/Notice/Attachment/d76dcede-5968-47eb-905e-6169bc8e9273 AW5.2 Price Schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/38e20ff6-0c95-430f-865a-fa765bcc5ec5 Bidder Login to Emptoris for the first time - https://www.contractsfinder.service.gov.uk/Notice/Attachment/52012125-8b68-4a2c-8f20-f226a4d3c75d Invitation to Quote Questions Document - https://www.contractsfinder.service.gov.uk/Notice/Attachment/d9f9b04e-5ce5-4c9a-9587-d489b4972843 S1 - Precedent Contract for the Purchase of Services ## Notice URLs - https://gpsesourcing.cabinetoffice.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-47f41808-adc9-11e6-9901-0019b9f3037b.json.