---
title: "NHS Forms, Print, Exemptions, Cards & EHIC (FPECE) Award"
ocid: "ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S BUSINESS SERVICES AUTHORITY"
published: "2019-01-10"
---

# NHS Forms, Print, Exemptions, Cards & EHIC (FPECE) Award

Buyer: N H S BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849

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## Summary

The NHS Business Services Authority has successfully awarded a contract titled "NHS Forms, Print, Exemptions, Cards & EHIC (FPECE)" for the provision of print management and related services. The contract, which pertains to the printing of secure and non-secure NHS forms and the maintenance of an Online Ordering Portal, is classified under bespoke printed matter (CPV code 22458000) and has an estimated value of £65,353,140.35, covering a period from July 1, 2019, to June 30, 2024. The procurement method was an open procedure, selecting Xerox (UK) Limited as the supplier following a complete tender process. The key location for service delivery is within the North East of England.

This tender represents significant opportunities for businesses engaged in printing, logistics, and digital services, particularly those capable of handling secure document production. Small and medium enterprises (SMEs) and voluntary community social enterprises (VCSEs) are encouraged to explore participation, especially those specialising in print management systems and secure information services. The framework also offers potential avenues for growth through the establishment of innovative digital solutions for NHS-related forms, supporting businesses that can enhance service delivery and customer engagement.

## Notice

The Contracting Authority has established a framework with the supplier for the provision of print management, production and distribution of Stock Secure and Stock Non Secure NHS forms and print, NHS Exemptions and EHIC, and NHS Pensions Payroll Information. Under the framework agreement the supplier will establish, host and maintain an Online Ordering Portal which will be accessible by the Contracting Authority and various Authorised Users and Ordering Organisations in accordance with the terms of the framework agreement. In certain cases the public can also order products via the Suppliers dedicated Contact Centre/Helpdesk. The supplier will establish, host, maintain and operate a Contact Centre/Helpdesk with a range of catalogues to order secure and non secure forms: The Online Ordering Portal will provide access to catalogues detailing the goods/services which may be purchased including in relation to Secure and/or Non Secure Goods. Products include items such as prescription forms used in England and Wales and national products used across the NHS. These range from dental record cards, specialist neonatal screening cards, pension employer products and multipart patient record and information packs. In addition the supplier will produce and manage a Help with Health Costs (HwHC) products consisting of a number of leaflets, posters and application forms The Supplier will produce and distribute personalised products relating to exemptions such as those set out below. Currently these are card or paper based products but this may change during the Term. By way of example only, the Contracting Authority may update its requirements to incorporate a digital print solution for: - Pre-payment Certificate (PPC), - Maternity Exemption (Matex), - Medical Exemption (Medex), - Tax Credits (TC) In addition to the above, the supplier will personalise, print and dispatch official sensitive NHS Pensions information to scheme members periodically. The Products will range from P60's, payroll information and newsletters annually, some of which are issued monthly and the majority form part of an annual (bulk job) over 3 calendar months of the year. Additional information: The value set out in the Award Notice is based upon the full term including the extension This framework will run for 36 months from Operational Service commencement until 30th June 2022, with an option to extend at this point. The 5 year term excludes the period required for transition & implementation. This value of the Contract is an estimate and may decrease if the option to extend is not exercised and may increase or decrease during the term depending upon a number of variables in relation to the volumes of products ordered.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d718d89e-6df8-4326-94e1-fb73bee263a6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2019 |
| Submission deadline | 28 Aug 2018 |
| Future notice date | 8 Nov 2017 |
| Award date | 3 Dec 2018 |
| Contract period | 30 Jun 2019 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,353,140 |
| Lots value | Not specified |
| Awards value | £65,353,140 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XEROX (UK |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22458000 - Bespoke printed matter
- 64216200 - Electronic information services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 10 Jan 2019 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d718d89e-6df8-4326-94e1-fb73bee263a6
- 12 Jul 2018 at 10:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6efef256-6c2d-4714-b0da-5af27e867f1d
- 23 Jan 2018 at 11:38 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1-acd4-8e2c66e94564
- 27 Nov 2017 at 15:29 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1-acd4-8e2c66e94564

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d718d89e-6df8-4326-94e1-fb73bee263a6
  10th January 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6efef256-6c2d-4714-b0da-5af27e867f1d
  12th July 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1-acd4-8e2c66e94564
  23rd January 2018 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2d41675c-1ee2-4472-8f77-005e65cb0d91
  OJEU PIN
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/930cd294-a00a-4602-b3d4-54269e1547ae
  SUPPLIER BOOTCAMP REPORT
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/14313e50-77b6-4fa8-9f38-7f3f2a895a96
  OJEU Contract Notice
- https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:544332-2018:TEXT:EN:HTML
  OJEU Contract Award Notice

## Notice URLs

- https://www.nhsbsa.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-47fab0d4-ea16-453b-af06-5e6051932849.json.