---
title: "Public Views, Experiences of Policing and Criminal Justice"
ocid: "ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX POLICE"
published: "2024-07-22"
---

# Public Views, Experiences of Policing and Criminal Justice

Buyer: ESSEX POLICE  
Current stage: Award  
OCID: ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189.json)

## Summary

The procurement process, conducted by Essex Police, concerned a contract titled "Public Views, Experiences of Policing and Criminal Justice." This contract falls under the industry category of survey services, specifically focusing on telephone survey services, survey analysis services, and customer satisfaction surveys with a goal to understand public perceptions of policing and criminal justice in Essex. It was completed under a selective procurement method, utilizing a call-off from a dynamic purchasing system. The contract, valued at £383,000, spans from 31 October 2024 to 31 October 2028. Key dates include the award date on 9 July 2024 and the start of the contract period on 31 October 2024. The procurement has reached the award stage and is focused in the East of England, specifically Essex.

This tender offers substantial opportunities for business growth, especially for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Businesses specialising in survey services, including telephone surveys, survey analysis, and customer satisfaction studies, will find this contract particularly relevant. The awarded supplier, SMSR UK LTD, demonstrates the potential for successful bids from experienced providers in these service categories. Engaging in this contract can lead to long-term collaboration with public sector organisations, enhancing business portfolios and providing vital societal insights that can drive service improvements within the public sector.

## Notice

This notice is to inform the market of the award of a recent opportunity conducted under the Matrix Portal for the award of a Public Views contract for Essex Police. The contract is needed to issue surveys to identify public views of Essex Police, and how accessible and effective Criminal Justice services are across Essex.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5d47fd7b-020c-4c7f-ae95-4f816549b76a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2024 |
| Submission deadline | 24 Apr 2024 |
| Future notice date | Not specified |
| Award date | 8 Jul 2024 |
| Contract period | 31 Oct 2024 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £383,000 |
| Lots value | Not specified |
| Awards value | £383,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX POLICE |
| Locality | MARTLESHAM, IPSWICH |
| Post town | Ipswich |
| Postcode | IP5 3QS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Martlesham & Purdis Farm |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMSR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79311210 - Telephone survey services
- 79311300 - Survey analysis services
- 79342311 - Customer satisfaction survey

## Release History

- 22 Jul 2024 at 09:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5d47fd7b-020c-4c7f-ae95-4f816549b76a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5d47fd7b-020c-4c7f-ae95-4f816549b76a
  22nd July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/515b62b8-a3f0-4681-9b2c-30aa49f7250a
  7F-2023-C104-Public Views Essex-Client Work Order_2024-07-04_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48063b01-1fe3-4403-a6fd-7ef83532e189.json.