---
title: "Healthwatch Suffolk Services - AWARD"
ocid: "ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2025-05-15"
---

# Healthwatch Suffolk Services - AWARD

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad

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## Summary

Suffolk County Council has completed the procurement process for the statutory provision of Healthwatch Suffolk services, adhering to the Health and Social Care Act 2012 and its subsequent amendments. The awarded contract, with a total value of £1,955,000 excluding VAT, spans a three-year period starting from 1st April 2025 to 31st March 2028, with an option to extend for up to two additional years. Key dates included a submission deadline of 18th November 2024. This open procedure tender, classified under the health and social work services industry (CPV code: 85000000) and associated social services classifications, was expressly for entities capable of operating within the East of England region, focusing on enhancing community engagement and healthcare outcomes.

This contract represents a significant opportunity for organisations specialising in healthcare and community services to expand their influence and service offerings in Suffolk. Businesses with a proven track record in managing large-scale social and health services, preferably with experience in community engagement and service monitoring, would be well-positioned to leverage this contract for business growth. The awarded supplier, Healthwatch Suffolk CIC, illustrates the importance of having an established presence and capability in delivering impactful health and social care solutions, opening up pathways for similar enterprises to secure future public sector collaborations.

## Notice

Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022. The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction. Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers. By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services. The contract period will be for 3 years (1st April 2025 - 31st March 2028) with the option to extend for up to a further 2 years. The total maximum contract value (including the extension period) is PS1,955,000 excluding VAT. Please note there will be no inflationary uplift in the contract. The submission deadline is 18th November 2024 at 12noon.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec230c17-2311-4457-82a1-4c9b5e1abed3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2025 |
| Submission deadline | 18 Nov 2024 |
| Future notice date | Not specified |
| Award date | 15 Apr 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,955,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | SUFFOLK |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH SUFFOLK |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 15 May 2025 at 11:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec230c17-2311-4457-82a1-4c9b5e1abed3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec230c17-2311-4457-82a1-4c9b5e1abed3
  15th May 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.suffolk.gov.uk/business/tenders-and-supplying-us

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-480e49dc-39aa-4294-8f6a-5bfd21f955ad.json.