---
title: "Microsoft Unified Support"
ocid: "ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2025-04-01"
---

# Microsoft Unified Support

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0.json)

## Summary

Cornwall Council has awarded a contract for "Microsoft Unified Support," aiming to provide comprehensive support across Microsoft products, including problem resolution and reactive and preventative services. The procurement falls under the "Software package and information systems" category, with services to be delivered in England, United Kingdom. The procurement method was classified as "Other -." The tender period concluded on 24th March 2025, and the contract spans from 1st April 2025 to 31st March 2028. The award was officially published on 1st April 2025, following the active status of the contract formalised on 27th March 2025.

This tender offers substantial opportunities for businesses specialising in IT and software support. Companies providing advanced technical support and having expertise in Microsoft products can leverage this contract to secure long-term engagement with Cornwall Council. Although SMEs and VCSEs were considered unsuitable for this procurement, large-scale enterprises like Microsoft can benefit significantly. The project's scope for continuity and engagement over three years presents a stable business opportunity for large tech companies.

## Notice

Support across all Microsoft products providing problem resolution services and reactive and preventative support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a2452427-9e98-4a07-957b-63c6202a0812 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2025 |
| Submission deadline | 24 Mar 2025 |
| Future notice date | Not specified |
| Award date | 27 Mar 2025 |
| Contract period | 28 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £489,031 |
| Lots value | Not specified |
| Awards value | £489,031 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Apr 2025 at 06:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a2452427-9e98-4a07-957b-63c6202a0812

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a2452427-9e98-4a07-957b-63c6202a0812
  1st April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48102353-6e94-4761-adf3-16da99c7f8b0.json.