---
title: "Victim Care Service for the counties of Norfolk & Suffolk"
ocid: "ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "7 FORCE COMMERCIAL SERVICES"
published: "2024-09-26"
---

# Victim Care Service for the counties of Norfolk & Suffolk

Buyer: 7 FORCE COMMERCIAL SERVICES  
Current stage: Tender  
OCID: ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771

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## Summary

The 7 Force Commercial Services, acting on behalf of the Police and Crime Commissioners (PCCs) for Norfolk and Suffolk, is currently in the tender stage of procuring a Victim Care Service that covers both counties. This service will handle multi-crime referrals, assessments, and victim support, a crucial element of each county's Police and Crime Plan. The contract duration is set for three years, starting from 1st October 2025, with the potential for two additional 12-month extensions. The estimated value is between £1,350,000 and £2,250,000. Businesses have until 28th October 2024 to submit their tenders for this opportunity, which falls under the CPV category "Social work and related services" (85300000), specifically focusing on guidance and counselling services (85312300).

This tender presents significant growth opportunities for businesses specialising in social work, mental health counselling, and victim support services. Organisations with a background in providing comprehensive care and support to crime victims, particularly those registered as voluntary, community, and social enterprises (VCSEs), will find this procurement especially suitable. The open procurement method allows for broad participation, encouraging entries from capable and experienced service providers. Engaging in this contract not only ensures business stability over a three-year period but also contributes to the social welfare of communities in Norfolk and Suffolk.

## Notice

The Police and Crime Commissioners (PCCs) for Norfolk and Suffolk are undertaking a procurement process for the future delivery of the multi-crime referral, assessment and victim support service: Norfolk and Suffolk Victim Care (NSVC). Supporting victims is a key part of the Police and Crime Plans in each county. Within the current plans there is a commitment to work in partnership to commission and provide effective services that support victims. The opportunity is for a 3 year contract with two potential extensions of 12 months. The contract being procured is estimated to be between PS1,350,000 and PS2,250,000 depending on whether the contract is to be extended. This opportunity is available via the 7 Force Commercial Tendering Portal. To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk If you are already registered on the Portal, you can login here: https://7force.force.com/login Once logged in, visit the 'Find Opportunities' section and click 'Register Interest'. Follow the steps to view the documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f7c7a11b-b29f-4861-821c-45e4e9ee2947 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2024 |
| Submission deadline | 28 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 7 FORCE COMMERCIAL SERVICES |
| Locality | MARTLESHAM |
| Post town | Ipswich |
| Postcode | IP5 3QS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Martlesham & Purdis Farm |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services
- 85312300 - Guidance and counselling services

## Release History

- 26 Sep 2024 at 09:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f7c7a11b-b29f-4861-821c-45e4e9ee2947
- 26 Sep 2024 at 04:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/87b571d1-c576-4d10-a35b-eba78ccea88b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f7c7a11b-b29f-4861-821c-45e4e9ee2947
  26th September 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/87b571d1-c576-4d10-a35b-eba78ccea88b
  26th September 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk
- https://7force.force.com/login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4819385c-ae50-46c3-b84f-32fa1baa5771.json.
