---
title: "Telephony Service"
ocid: "ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE OF RAIL AND ROAD"
published: "2017-05-12"
---

# Telephony Service

Buyer: OFFICE OF RAIL AND ROAD  
Current stage: Award  
OCID: ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71.json)

## Summary

The recent procurement process involves the OFFICE OF RAIL AND ROAD, seeking a provider for a Telephony Service. This service encompasses the provision of a fully managed cloud-based VOIP solution, with features such as direct lines for all users and voicemail services. The procurement falls under the industry category of telephone network equipment and is located in London, England. The contract was awarded on 25th April 2017, with a contract period extending until 24th April 2020. The total value of the contract is £58,251, and it was initiated through a tender process under the Crown Commercial Service Framework Agreement RM1045.

This tender presents significant business growth opportunities, particularly for companies specialising in telecommunications services and network equipment. Entities that can offer innovative VOIP solutions, alongside robust customer support mechanisms, would be well-positioned to compete. The contract highlights the increasing demand for efficient telephony services within the public sector, making it an attractive prospect for large firms capable of delivering comprehensive service agreements.

## Notice

The provision of a fully managed end-to-end cloud based VOIP service, equal to or consistent with ORR's current desk 'phone offering. The service will provide: A direct line for all users and the ability to log in and out Voicemail Service Integration with ORR Active Directory etc Additional information: Call off from Crown Commercial Service Framework Agreement RM1045. Total cost shown does not include cost of calls

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef5d0576-0ed0-4652-b316-c181a261f804 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2017 |
| Submission deadline | 16 Jan 2017 |
| Future notice date | Not specified |
| Award date | 24 Apr 2017 |
| Contract period | 25 Apr 2017 - 24 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £58,251 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE OF RAIL AND ROAD |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC2B 4AN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTIANT INTL |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32429000 - Telephone network equipment
- 32550000 - Telephone equipment
- 64210000 - Telephone and data transmission services

## Release History

- 12 May 2017 at 14:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ef5d0576-0ed0-4652-b316-c181a261f804

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ef5d0576-0ed0-4652-b316-c181a261f804
  12th May 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-482c3cf5-cce2-4581-91cc-faf282220d71.json.