---
title: "Home Improvement Agency Service"
ocid: "ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOLKESTONE AND HYTHE DISTRICT COUNCIL"
published: "2025-01-10"
---

# Home Improvement Agency Service

Buyer: FOLKESTONE AND HYTHE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728)  
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## Summary

Folkestone and Hythe District Council, in collaboration with Ashford and Dover councils, has awarded the contract for the Home Improvement Agency Service to Town and Country Housing. This service, classified under CPV code 75200000, focuses on supporting residents in Folkestone and Hythe District by repairing, adapting, and improving homes, thus ensuring a safe and accessible living environment. The procurement process used was an open procedure, and the total contract value is GBP 2,702,000. Key dates include the end of the tender period on 4th March 2024 and the contract's commencement date on 12th December 2024, running until 11th December 2030. This tender is now in the 'Award' stage, with the award being made active on 15th May 2024.

This tender presents significant opportunities for businesses in home improvement and community service sectors, especially those offering repair, maintenance, and adaptation services. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are well-suited to compete for such contracts due to the nature of the services required. By participating in this procurement process, businesses can enhance their portfolio, expand their market presence in the local community, and contribute to residents' well-being and independence. This contract also offers long-term collaboration opportunities, given the contract period extending until the end of 2030.

## Notice

The Home Improvement Agency Service supports residents in Folkestone and Hythe District to maintain their independence, health, and well-being at home, regardless of age, disability, or other characteristics. The service achieves this by repairing, adapting, and improving homes to ensure a safe, secure, and accessible environment. Key activities include: Facilitating adaptations, repairs, and maintenance. Offering preventative support, such as handy person services, hospital discharge assistance, and hoarding support. Providing advice on funding and accessing private adaptations. Referring or signposting to community services. The service was jointly procured by Ashford, Dover, and Folkestone & Hythe councils, with Dover District Council leading the process. FTS Notice reference: 2024/S 000-003568 .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/757337f1-f7a9-405e-b84b-e284b511f0da |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2025 |
| Submission deadline | 4 Mar 2024 |
| Future notice date | Not specified |
| Award date | 14 May 2024 |
| Contract period | 12 Dec 2024 - 11 Dec 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,702,000 |
| Lots value | Not specified |
| Awards value | £2,702,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOLKESTONE AND HYTHE DISTRICT COUNCIL |
| Locality | FOLKESTONE |
| Post town | Canterbury |
| Postcode | CT20 2QY |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ44 East Kent |
| Local authority | Folkestone and Hythe |
| Electoral ward | Folkestone Central |
| Westminster constituency | Folkestone and Hythe |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOWN AND COUNTRY HOUSING |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 10 Jan 2025 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/757337f1-f7a9-405e-b84b-e284b511f0da

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/757337f1-f7a9-405e-b84b-e284b511f0da
  10th January 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.folkestone-hythe.gov.uk/council-transparency/procurement-information

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4843fd00-87d4-407c-b31f-2fd8db8d4728.json.