---
title: "QQ23010 - Mitel Software Assurance and Technical Support"
ocid: "ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2023-04-04"
---

# QQ23010 - Mitel Software Assurance and Technical Support

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab.json)

## Summary

The Wolverhampton City Council has awarded a contract for "QQ23010 - Mitel Software Assurance and Technical Support" in the services industry category. The tender had a value of £51,917.88 and was undertaken through a procurement method described as "Other." The contract period is from May 23, 2023, to May 22, 2024, with the tender period ending on March 30, 2023. The contracting party is Charterhouse Voice & Data Ltd, based in London, United Kingdom.

This tender by Wolverhampton City Council for software assurance and technical support offers business growth opportunities for companies providing systems and technical consultancy services. Small and medium-sized enterprises (SMEs) particularly stand to benefit from this tender. The contract period provides a clear timeline for service delivery between May 2023 and May 2024, with the potential for additional engagement beyond the initial contract period.

## Notice

Software Assurance, Hardware and Technical Support for our Mitel Estate including the Mitel Contact Centre A white label quotation for our AMC record is required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/728475aa-3d9b-409b-901a-8e060703e207 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2023 |
| Submission deadline | 30 Mar 2023 |
| Future notice date | Not specified |
| Award date | 3 Apr 2023 |
| Contract period | 22 May 2023 - 22 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,917 |
| Lots value | Not specified |
| Awards value | £51,917 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72220000 - Systems and technical consultancy services

## Release History

- 4 Apr 2023 at 14:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/728475aa-3d9b-409b-901a-8e060703e207

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/728475aa-3d9b-409b-901a-8e060703e207
  4th April 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4869814a-2a92-4234-b8c5-f250732370ab.json.