--- title: "ESCC SS Emergency Duty Call Handling Service" ocid: "ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2017-12-08" --- # ESCC SS Emergency Duty Call Handling Service Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3.json) ## Summary The East Sussex County Council, through SE Shared Services, is currently seeking expressions of interest for the "ESCC SS Emergency Duty Call Handling Service." This procurement falls under the health and social work services category and is based in the South East region of the United Kingdom. The tender is at the active stage, with submissions due by 18 December 2017. The successful bidder will provide an Emergency Duty Call Handling Service that operates outside of normal office hours, ensuring a countywide, single point of contact during evenings, weekends, and public holidays. The contract is expected to commence on 1 April 2018 and conclude on 31 March 2019. This tender presents significant opportunities for service providers specialising in emergency call handling and social work services. Businesses that are well-suited to compete include SMEs with experience in social services, particularly those capable of delivering 24/7 operations and emergency support. Companies interested in participating will need to register on the SE Shared Services eSourcing portal, which streamlines the bidding process and facilitates electronic submissions, allowing for greater efficiency in tender management. ## Notice East Sussex County Council is seeking quotations from organisations interested in an Emergency Duty Call Handling Service (EDS). The Service will operate outside of normal office hours, at nights, weekends and on public holidays. The Service will provide a single telephone access point and will be a County wide service. Additional information: This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal. https://www.sesharedservices.org.uk/esourcing/opportunities The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically. In order to bid for this opportunity you will need to register your company on the SE Shared Services portal. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f2ef607-ed60-46fa-93c6-4be1319ebb54 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Dec 2017 | | Submission deadline | 18 Dec 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2018 - 31 Mar 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | EAST SUSSEX | | Post town | Brighton | | Postcode | BN7 1UE | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ22 East Sussex CC | | Local authority | Lewes | | Electoral ward | Lewes Priory | | Westminster constituency | Lewes | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85312000 - Social work services without accommodation ## Release History - 8 Dec 2017 at 11:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f2ef607-ed60-46fa-93c6-4be1319ebb54 - 28 Nov 2017 at 16:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f2ef607-ed60-46fa-93c6-4be1319ebb54 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4f2ef607-ed60-46fa-93c6-4be1319ebb54 8th December 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.eastsussex.gov.uk - https://www.sesharedservices.org.uk/esourcing/opportunities ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-487f662f-e472-4625-be47-e564a2ff79f3.json.