---
title: "Hospital Discharge Community Alarm & Telecare Service & Emergency Responder Service"
ocid: "ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KINGSTON UPON THAMES"
published: "2021-12-15"
---

# Hospital Discharge Community Alarm & Telecare Service & Emergency Responder Service

Buyer: THE ROYAL BOROUGH OF KINGSTON UPON THAMES  
Current stage: Award  
OCID: ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1

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## Summary

The Royal Borough of Kingston upon Thames has completed a procurement process for the "Hospital Discharge Community Alarm & Telecare Service & Emergency Responder Service," classified under community health services. This open tender valued at £51,828 was active until 13th June 2021, with the contract period running from 21st June 2021 to 31st March 2022. The procurement took place in Kingston upon Thames, England, involving physical visits to service users’ homes in response to alarms activated through their telecare devices when contact by phone was unsuccessful.

This contract presents significant opportunities for businesses in the health and social care sector, particularly those specialising in telecare and emergency response services. Companies with capabilities in delivering community health services and experience in similar roles would be particularly well-suited to engage in future tenders. The successful execution of such contracts can enhance service delivery standards and contribute to growth in the sector, especially for larger enterprises or innovative providers looking to expand their service offerings.

## Notice

Physical visits to a service user's house in response to their telecare device alarm being activated and the monitoring centre has been unsuccessful in reaching the service user via telephone.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b100b3dc-ad0b-45ba-b466-7073819dbe6c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2021 |
| Submission deadline | 13 Jun 2021 |
| Future notice date | Not specified |
| Award date | 17 Jun 2021 |
| Contract period | 20 Jun 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,828 |
| Lots value | Not specified |
| Awards value | £51,828 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KINGSTON UPON THAMES |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DORO CARE (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 15 Dec 2021 at 13:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b100b3dc-ad0b-45ba-b466-7073819dbe6c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b100b3dc-ad0b-45ba-b466-7073819dbe6c
  15th December 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kingston.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48829332-1b86-40ad-a175-3e5c1b9210a1.json.