---
title: "Highways England Website User Research"
ocid: "ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2019-02-27"
---

# Highways England Website User Research

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0.json)

## Summary

The procurement process titled "Highways England Website User Research" was initiated by Highways England Company Limited, with a focus on research services within the public sector. The tender process was completed on 1st February 2019, and the contract commenced on 25th February 2019, running until 31st May 2019. The total value of the contract is £68,365, and the procurement was conducted through a selective method as a call-off from a framework agreement. This opportunity is open to suppliers located across the United Kingdom and beyond, including British Overseas Territories and the Channel Islands.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in research services to enhance their business portfolios. Companies with expertise in user research, particularly those experienced in digital platforms or public service sectors, would be well-suited to engage in similar future tenders with Highways England. The focus on user research indicates a demand for innovative insights into website usability, providing a platform for SMEs to showcase their capabilities in delivering impactful research outcomes.

## Notice

Wesbsite User Research

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b4aab6fb-9a70-4d4d-ba12-c554add1aeb7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2019 |
| Submission deadline | 1 Feb 2019 |
| Future notice date | Not specified |
| Award date | 1 Feb 2019 |
| Contract period | 25 Feb 2019 - 31 May 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,365 |
| Lots value | Not specified |
| Awards value | £68,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUTUREGOV |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 27 Feb 2019 at 09:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b4aab6fb-9a70-4d4d-ba12-c554add1aeb7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b4aab6fb-9a70-4d4d-ba12-c554add1aeb7
  27th February 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e44d238-13fd-444d-9765-aa678fa76a69

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48878d9f-59dd-48ca-a8fe-3527424c51c0.json.