---
title: "Notice of Award - MaPS Specialist Debt Advice Services"
ocid: "ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MONEY AND PENSIONS SERVICE"
published: "2021-10-26"
---

# Notice of Award - MaPS Specialist Debt Advice Services

Buyer: MONEY AND PENSIONS SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109)  
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## Summary

The Money and Pensions Service (MaPS) is currently at the award stage of a procurement process for their Specialist Debt Advice Services, which is under the category of community, social and personal services. This contract was awarded on 1st July 2021, with a total value of £1,619,993. The service is intended to support debt advisers throughout England by providing them with quick access to accurate debt advice for their over-indebted clients. The contract period begins on 1st October 2021 and lasts until 30th September 2024.

This procurement presents significant opportunities for businesses in the advisory, consultancy, and financial services sectors, particularly those that are small and medium-sized enterprises (SMEs) or voluntary, community and social enterprises (VCSEs). Companies that can offer innovative, high-quality remote support via phone or email to debt advisers would be well-suited for this contract, helping to facilitate confident and effective debt management solutions for clients in need.

## Notice

The Money and Pensions Service, MaPS (the "Authority") is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime. MaPS have now launched a tender for the delivery of a high-quality service to offer Debt Advisers (working within the free to client sector) a quick and consistent response to unusual or complex debt queries. The service will be delivered remotely by both phone and email. The service will support debt advisers with the provision of accurate debt advice to over-indebted clients, empowering advisers to achieve good client outcomes, and increasing adviser confidence by providing access to the most relevant technical and tailored advice. If you are interested in bidding for this services contract then please follow the instructions in the 'Attachments Section' of this notice. Additional information: TO BID FOR THIS CONTRACT 1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal (JAGGAER) to participate: If you have not already done so, please use the following link: https://maps.app.jaggaer.com/web/login.html 2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, and who will be entering into a contract agreement if invited to do so. 3.If you do not have a DUNS number, please contact D&B UK directly on 0870 243 2344 (option 3), or online at: http://www.dnb.co.uk/duns-form.asp. 4.Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the 'Jaggaer Portal'. 5. Please email carol.hilaire@maps.org.uk should you require further assistance; and using "21-16C" in the subject title. 6. Please note all further communications including the submission of your online bid will be via the Jaggaer portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/53015f56-737f-4bf9-a6e5-cdf2aee9c1df |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2021 |
| Submission deadline | 8 Jun 2021 |
| Future notice date | 23 Mar 2021 |
| Award date | 30 Jun 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,619,993 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY AND PENSIONS SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1N 2TD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SHELTER |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 26 Oct 2021 at 08:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53015f56-737f-4bf9-a6e5-cdf2aee9c1df
- 6 May 2021 at 07:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e34b097e-b786-4410-9bba-8acd895915f8
- 9 Mar 2021 at 12:46 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4a08fbf6-89ed-441b-8d5c-333da38d506b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/53015f56-737f-4bf9-a6e5-cdf2aee9c1df
  26th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e34b097e-b786-4410-9bba-8acd895915f8
  6th May 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4a08fbf6-89ed-441b-8d5c-333da38d506b
  9th March 2021 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2a7013c4-8eaa-4691-8a98-44818a40edf2
  Specialist Debt Advice Service Additional Information

## Notice URLs

- http://www.dnb.co.uk/duns-form.asp
- https://maps.app.jaggaer.com/web/login.html
- https://moneyandpensionsservice.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109.json.
