---
title: "Insolvency Service - Dynamics 365 Support and Maintenance"
ocid: "ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2024-07-29"
---

# Insolvency Service - Dynamics 365 Support and Maintenance

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22)  
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## Summary

The Insolvency Service has completed the procurement process for Dynamics 365 Support and Maintenance services, with NTT DATA SERVICES UK LIMITED being awarded the contract. This procurement falls under the IT services category, including consulting, software development, Internet, and support. The procurement method used was selective, specifically through a call-off from a framework agreement. The contract covers both England and Wales, with a total value of £2,830,494. The tender period concluded on 27th June 2024, and the contract period spans from 1st July 2024 to 30th June 2026.

This tender creates significant opportunities for businesses specialising in IT services, particularly those with expertise in Dynamics 365. SMEs are also encouraged to participate, as the procurement process is designed to be inclusive. Companies providing support and maintenance services can leverage this opportunity to build a relationship with The Insolvency Service and expand their footprint within the public sector. The contract's considerable value indicates a substantial workload, offering potential for business growth and revenue generation over the next two years.

## Notice

Support and Maintenance services for Dynamics 365 instances, including but not limited to; - Breathing Space - Redundancy Payments System - Enterprise Reporting - INSSight (Future Case Management)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/886662e8-f243-41d2-8446-55a29500973e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2024 |
| Submission deadline | 27 Jun 2024 |
| Future notice date | Not specified |
| Award date | 28 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,830,494 |
| Lots value | Not specified |
| Awards value | £2,830,494 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | STRATFORD |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT DATA SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Jul 2024 at 09:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/886662e8-f243-41d2-8446-55a29500973e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/886662e8-f243-41d2-8446-55a29500973e
  29th July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/38555686-d18c-4314-84aa-e412970d7917
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/9f2ee5bd-0ebb-4e64-bcb6-d63a24121769

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48cbdfb8-7643-4ca5-9136-9d685523ba22.json.