---
title: "Contract for the provision of operational, management and maintenance services at Brook House Immigration Removal Centre and Tinsley House Immigration Removal Centre/Pre-Departure Accommodation"
ocid: "ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2021-03-08"
---

# Contract for the provision of operational, management and maintenance services at Brook House Immigration Removal Centre and Tinsley House Immigration Removal Centre/Pre-Departure Accommodation

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce

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## Summary

The Home Office is seeking a commercial partner for the provision of operational, management, and maintenance services at the Brook House and Tinsley House Immigration Removal Centres (IRCs) in the South East of England. This contract falls under the broader category of services, particularly focusing on maintenance work including landscaping, security, catering, and facilities management. The procurement method is selective, using a competitive procedure with negotiation above the threshold. The contract is set to commence on 21 May 2020 and will run until 19 May 2028, implying a substantial commitment from the selected supplier.

This tender presents significant opportunities for businesses specialising in facilities management, security services, catering, and landscaping to expand their operations. Small and medium-sized enterprises (SMEs) stand to benefit greatly, particularly those that are able to provide tailored and efficient services to meet the diverse needs outlined by the Home Office. Companies with experience in managing complex environments and offering comprehensive service portfolios may find this contract especially fitting for growth.

## Notice

The Authority seeks a commercial partner to provide services at Brook House Immigration Removal Centre and Tinsley House Immigration Removal Centre/PreDeparture Accommodation. Services at the IRCs/PDA include (but are not limited to): - Overall management of the Immigration Removal Centres/PDA, Security and Guarding services, Safeguarding and welfare, Well-being and cleaning, Local escorting and hospital bed watches, Catering and Shop Services, Religious and welfare facilities, Provision of furniture and equipment, Facilities Management and Cleaning Services, Landscaping services, Tailored welfare service for the predeparture accommodation to include social worker access

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4489ad52-3efe-43cd-9ba0-00948e984358 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2021 |
| Submission deadline | 18 Feb 2019 |
| Future notice date | 1 Nov 2018 |
| Award date | 18 Feb 2019 |
| Contract period | 18 Feb 2020 - 17 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £276,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERCO GROUP |

## CPV Codes

### Divisions

- 45 - Construction work
- 55 - Hotel, restaurant and retail trade services
- 60 - Transport services (excl. Waste transport)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services
- 90 - Sewage, refuse, cleaning and environmental services
- 92 - Recreational, cultural and sporting services
- 98 - Other community, social and personal services

### Codes

- 45112700 - Landscaping work
- 55500000 - Canteen and catering services
- 60130000 - Special-purpose road passenger-transport services
- 79710000 - Security services
- 79993000 - Building and facilities management services
- 80000000 - Education and training services
- 90911100 - Accommodation cleaning services
- 92000000 - Recreational, cultural and sporting services
- 98131000 - Religious services
- 98341000 - Accommodation services

## Release History

- 8 Mar 2021 at 08:44 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4489ad52-3efe-43cd-9ba0-00948e984358
- 19 Feb 2021 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4489ad52-3efe-43cd-9ba0-00948e984358
- 28 Dec 2018 at 08:48 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/45ba189e-2019-40bc-9ef6-c79f370873bb
- 5 Sep 2018 at 11:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/45ba189e-2019-40bc-9ef6-c79f370873bb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4489ad52-3efe-43cd-9ba0-00948e984358
  8th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/45ba189e-2019-40bc-9ef6-c79f370873bb
  28th December 2018 - Early engagement notice on Contracts Finder
- https://ted.europa.eu/udl?uri=TED:NOTICE:374694-2018:TEXT:EN:HTML
  Published PIN notice
- https://ted.europa.eu/udl?uri=TED:NOTICE:570792-2018:TEXT:EN:HTML
  Corrigendum Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a4457ad-d266-463e-8042-1e865c04b0f5
  Schedule 1 - Definitions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/80676d3c-efb8-49c1-9402-bf517a561c2c
  Schedule 2.1 - Annex B - Staffing Model
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca317aff-f9ba-4570-b068-d02ef6e4191b
  Schedule 2.1 - Services Description
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/35dd71ea-06e3-4e34-b789-c1cff015897a
  Schedule 2.2 - Performance Levels
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/502f9243-e8c3-4dc9-a439-5ac8ed1f94ee
  Schedule 2.3 - Standards
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/270185e8-5525-4760-9811-c20f432d6ef1
  Schedule 2.4 - Security Management Annexe 2
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fafdd47f-cce5-450c-956f-72fa44fca569
  Schedule 2.4 - Security Management
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e9609583-fd1c-403c-a018-3829565745c8
  Schedule 2.5 - Insurance Requirements
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/43c662af-abeb-477a-b2ad-db5b62efaffe
  Schedule 2.5 - Insurance Requirements Annex 1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/03402125-e612-4b55-8072-80ee1b46dcf5
  Schedule 2.6 - Social Value
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c1123025-5328-43b2-ac7f-1386d99dd68a
  Schedule 2.7 - Service Improvement
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/12497c1d-a419-4100-a696-982bc47abb02
  Schedule 2.8 - Maintenance and Cleaning
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e18c4df7-2721-441b-8ea7-9df56b374e5e
  Schedule 3.1 - Authority Responsibilities
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/751ae1d9-c1b2-4384-a347-60e906132d9d
  Schedule 3.2 - Brook House Underlease
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0ffffc7-09f4-4969-a0e6-427755cd06d6
  Schedule 3.3 - Tinsley House Licence To Occupy
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c859d6be-a70b-4635-9089-33183d40ca58
  Schedule 3.4 - Authority Third Party Contract (Annex B)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/670dcd2e-1ecd-4a0e-816f-b775900d7210
  Schedule 3.4 - Authority Third Party Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/27fc5fe2-c4c8-4c31-9caf-495cbd5d6741
  Schedule 4.1 - Supplier Solution Annex A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/10c7a361-2ec0-44b2-9ad6-b04f069c85e0
  Schedule 4.1 - Supplier Solution
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eaf8548d-7fc7-477d-b448-e6eaa0a1ce92
  Schedule 4.2 - Commercially Sensitive Information
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/50060ed8-2228-467d-960d-1020ccb308e8
  Schedule 4.3 - Notified Key Sub-contractors
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe6c3b61-ab5b-4060-a13f-193bdddd71fd
  Schedule 4.4 - Third Party Contracts
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b0963956-9641-43d6-8f26-9025e59195bc
  Schedule 4.5 - Assets
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/602084c3-93e0-48dc-927f-21d177eb71ac
  Schedule 5 - Software
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/05ad89f9-cdbc-4ab2-bbe6-36d209c67df6
  Schedule 6.2 - Testing Procedures
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ec4d70cd-aebe-47e2-9dab-0c1f3d37d6ee
  Schedule 7.1 - Charges and Invoicing
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cfe89f36-61b8-4ad9-9e17-14246a8aba00
  Schedule 7.2 - Payments on Termination
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/50977e92-b14e-4191-b6ac-43bb289e7829
  Schedule 7.3 - Benchmarking
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2bb0a92b-6e51-4a2f-925b-161ae7d79382
  Schedule 7.4 - Financial Distress
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ae56cbf5-f34e-4e7e-b0e8-98049dbc21bb
  Schedule 7.5 - Financial Reports and Audit Rights
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3809e848-669d-4fd3-9264-c7fdc5760f73
  Schedule 7.6 - Anticipated Savings - Not Used
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba8bacfd-9b59-4862-adaa-635df1d44165
  Schedule 8.1 - Governance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a144287e-8c47-4543-904e-be8c3bbcbf23
  Schedule 8.2 - Change Control Procedure
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f50576c2-523b-45b8-97ae-94062a1768c7
  Schedule 8.3 - Dispute Resolution Procedure
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/45cdda16-8b42-4c85-a2b9-ab9150fe6049
  Schedule 8.4 - Reports and Records
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/db1b77b6-d3d7-4d0c-9781-02564796a0a8
  Schedule 8.5 - Exit Management
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/31fc24bb-ae09-4ccc-b5cf-75bfad9bf08d
  Schedule 8.6 - SCPCRP
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1b9acf31-3c82-4bcb-b75a-7f9f6c947aa3
  Schedule 8.7 - Conduct of Claims
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/77dd4a18-bb9c-48bd-8152-c8abadca61b9
  Schedule 9.1 - Staff Transfer
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a5b4ade2-fe8e-48e3-9e1b-a5514f3d5645
  Schedule 9.2 - Key Personnel
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/25d3070b-fa04-49a5-a3c9-15c56bd842a7
  Schedule 10 - Guarantee
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4fa15185-a78c-4d8c-b6e1-702d6866c654
  Gatwick IRCs and PDA Contract - Services Agreement

## Notice URLs

- http://www.gov.uk/home-office

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48ce413a-2092-41d9-9c90-de99b28dc4ce.json.