---
title: "GB-Newcastle upon Tyne: T20/3558 Market Research Lot Two Customer Experience and Segmentation"
ocid: "ocds-b5fd17-48e6c11b-6412-47bd-81fe-07b99f029368"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48e6c11b-6412-47bd-81fe-07b99f029368"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48e6c11b-6412-47bd-81fe-07b99f029368.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48e6c11b-6412-47bd-81fe-07b99f029368.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBRIA UNIVERSITY AT NEWCASTLE"
published: "2021-07-20"
---

# GB-Newcastle upon Tyne: T20/3558 Market Research Lot Two Customer Experience and Segmentation

Buyer: NORTHUMBRIA UNIVERSITY AT NEWCASTLE  
Current stage: Award  
OCID: ocds-b5fd17-48e6c11b-6412-47bd-81fe-07b99f029368

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## Summary

The procurement process involves Northumbria University at Newcastle, which has initiated a tender titled "GB-Newcastle upon Tyne: T20/3558 Market Research Lot Two Customer Experience and Segmentation." This contract, which falls under the services category related to research and development, is worth £746,160 and is located in the North East of the United Kingdom. The procurement method used is an open procedure, and the tender period ended on 28 April 2021, with the contract starting on 1 May 2021 and extending until 30 April 2025.

This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in market research services and consultancy. Businesses that excel in research and experimental development are particularly well-suited to compete for this contract, as the contracting authority explicitly encourages SME participation. Successful tenderers can leverage this contract over four years, allowing them to build capacity and gain further experience in the market.

## Notice

Market Research Services Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The estimated value covers all 10 Lots

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d7ed8c4f-6819-440e-aa61-1d00ba56f824 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2021 |
| Submission deadline | 27 Apr 2021 |
| Future notice date | Not specified |
| Award date | 27 Apr 2021 |
| Contract period | 30 Apr 2021 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £746,160 |
| Lots value | Not specified |
| Awards value | £746,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA UNIVERSITY AT NEWCASTLE |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8ST |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | CRUNCH DMC; DJS RESEARCH; EMOTIONAL LOGIC; RED BRICK RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services
- 73100000 - Research and experimental development services
- 73110000 - Research services

## Release History

- 20 Jul 2021 at 13:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d7ed8c4f-6819-440e-aa61-1d00ba56f824

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d7ed8c4f-6819-440e-aa61-1d00ba56f824
  20th July 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=590231876
  Please follow this link to view the notice.

## Provenance

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