---
title: "Care Link Service and Maintenance"
ocid: "ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD AND DISTRICT HOUSING LIMITED"
published: "2024-12-11"
---

# Care Link Service and Maintenance

Buyer: WAKEFIELD AND DISTRICT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317

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## Summary

The procurement process for the "Care Link Service and Maintenance" contract was conducted by Wakefield and District Housing Limited, located in Castleford, United Kingdom. This contract falls under the industry category of customer-care services (CPV 79342320) and pertains to the service, maintenance, and repair of Care Link alarms within the Yorkshire and the Humber region. The procurement stage is at the award phase, with the tender period concluding on 15 November 2024, and the contract set to commence on 25 November 2024, lasting until 24 November 2026. The total contract value is £140,000 GBP, and CRS Communications Ltd has been chosen as the supplier for this contract.

This tender offers significant business growth opportunities, particularly for firms specialising in customer-care services and maintenance of safety equipment. Small and medium-sized enterprises (SMEs) are especially well-suited to compete for such contracts due to the specific suitability requirements outlined in the tender. Engaging in this procurement process allows businesses to establish long-term relationships with a prominent housing organisation, enhancing their portfolio and leading to potential future contracts in the public sector.

## Notice

Award Notice for Service and Maintenance of Care Link Alarms The Contract scope is required to cover the Service, Maintenance and Repair to Wakefield and District Housing's Care Link Independent Living Schemes, UAC Dispersed Schemes, Central / Local Receivers, Pendants, Master Units and Smoke Alarms. This Contract does not include for the Service and Maintenance of the WDH Care Link Control Centre PLEASE NOTE: This is a contract award notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/719e718f-9f8f-4501-a8bf-0390fef4a17e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2024 |
| Submission deadline | 15 Nov 2024 |
| Future notice date | Not specified |
| Award date | 18 Nov 2024 |
| Contract period | 25 Nov 2024 - 24 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,000 |
| Lots value | Not specified |
| Awards value | £140,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD AND DISTRICT HOUSING LIMITED |
| Locality | CASTLEFORD |
| Post town | Wakefield |
| Postcode | WF10 5HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Castleford Central and Glasshoughton |
| Westminster constituency | Pontefract, Castleford and Knottingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRS COMMUNICATIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342320 - Customer-care services

## Release History

- 11 Dec 2024 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/719e718f-9f8f-4501-a8bf-0390fef4a17e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/719e718f-9f8f-4501-a8bf-0390fef4a17e
  11th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wdh.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-48e8d6b7-5a85-4a88-94e6-f3200a9b5317.json.