---
title: "Service Now Pro"
ocid: "ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BATH AND NORTH EAST SOMERSET COUNCIL"
published: "2020-11-19"
---

# Service Now Pro

Buyer: BATH AND NORTH EAST SOMERSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746.json)

## Summary

The procurement process titled "Service Now Pro" was conducted by Bath and North East Somerset Council, focusing on IT services, including consulting and software development. The contract, valued at £60,000, was awarded through a direct procurement method. The tender period ended on 30th October 2020, with the contract period commencing on 9th November 2020 and concluding on 8th November 2021. The procurement location is in the South West region of the United Kingdom.

This tender offers significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) specialising in IT services, software development, and consultancy. With the direct award mechanism, the participating businesses may enjoy a streamlined competition process, allowing them to leverage their expertise in similar projects. Potential bidders are encouraged to showcase their capabilities in IT support and application upgrades to enhance their chances of securing such contracts.

## Notice

12 month contract and consultancy to support upgrade to Pro

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b9b105c9-6bb0-4b9d-983f-491c7e5e287e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2020 |
| Submission deadline | 30 Oct 2020 |
| Future notice date | Not specified |
| Award date | 7 Nov 2020 |
| Contract period | 9 Nov 2020 - 8 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH AND NORTH EAST SOMERSET COUNCIL |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA1 5AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Kingsmead |
| Westminster constituency | Bath |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Nov 2020 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9b105c9-6bb0-4b9d-983f-491c7e5e287e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b9b105c9-6bb0-4b9d-983f-491c7e5e287e
  19th November 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.bathnes.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-492ffed6-a862-4583-b7ca-70e85fe2b746.json.