---
title: "Service Now Licence Renewal (3 years 2022 -2025)"
ocid: "ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE OF RAIL AND ROAD"
published: "2022-02-16"
---

# Service Now Licence Renewal (3 years 2022 -2025)

Buyer: OFFICE OF RAIL AND ROAD  
Current stage: Award  
OCID: ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c

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## Summary

The procurement process involves the OFFICE OF RAIL AND ROAD, which seeks to renew its Service Now Licence for a period of three years (2022-2025). The tender, designated as ORR/ST/21-85, falls under the category of software package suites and has a total value of £20,000. Located in London, the procurement method used was a direct approach, characterised as a single tender action below threshold. The tender period concluded on 28 January 2022, with the award officially announced on 4 February 2022, and the contract set to begin on 21 March 2022.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in software solutions, especially those with expertise in licence management and cloud-based services. Businesses that can provide innovative software services and exhibit competitive pricing may find themselves well-placed to compete, particularly those that have experience working within public sector frameworks. Engaging with the OFFICE OF RAIL AND ROAD may also allow for further collaborations or contracts in the future, thus providing avenues for growth in the competitive technology landscape.

## Notice

Service Now Licence Renewal (3 years 2022 -2025)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87d83dec-2c5b-48ab-bf9d-524d112933df |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2022 |
| Submission deadline | 28 Jan 2022 |
| Future notice date | Not specified |
| Award date | 4 Feb 2022 |
| Contract period | 21 Mar 2022 - 20 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,630 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE OF RAIL AND ROAD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48422000 - Software package suites

## Release History

- 16 Feb 2022 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87d83dec-2c5b-48ab-bf9d-524d112933df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87d83dec-2c5b-48ab-bf9d-524d112933df
  16th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4943473f-db8f-4adc-8f40-fdea07b5a17c.json.