---
title: "Alarm Monitoring Services"
ocid: "ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WINCHESTER CITY COUNCIL"
published: "2026-03-31"
---

# Alarm Monitoring Services

Buyer: WINCHESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8

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## Summary

The contracting process for "Alarm Monitoring Services" by Winchester City Council, located in Winchester, England, has reached the award stage as of 31st March 2026, with the award made active on 4th March 2026. The procurement focuses on alarm-monitoring services, categorised under the CPV code 79711000. The service covers remote monitoring from telecare/telehealth devices, door entry systems, among others, and takes place in the South East region, United Kingdom. The contract is awarded under a selective procurement method via a call-off from a framework agreement, specifically from the NHC Technology Enabled Lives (TEL) framework Lot 4.1 'Call Monitoring'. The contract period runs from 1st June 2026 to 31st May 2029, valued at £92,880. The tender was suitable for SMEs, with the tender period closing on 25th November 2025.

This tender presents a substantial growth opportunity for businesses specialising in alarm-monitoring services, particularly those capable of providing remote and technologically integrated solutions. Companies like Taking Care Personal Alarms Limited, a large-scale supplier, have demonstrated their competitiveness in this field. The procurement method highlights the importance of frameworks, suggesting opportunities for businesses that can establish themselves within such agreements. SMEs in the South East or those familiar with delivering services that comply with regional requirements will be poised to benefit from similar future contracts. With the substantial contract value and multi-year duration, it offers prospects for sustainable business growth in the region.

## Notice

The contract is for the supply of remote monitoring services from dispersed alarms, telecare/telehealth devices, door entry/access control systems and grouped/hard wired schemes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59b28058-fa66-424d-8a10-4e7692bc2a09 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2026 |
| Submission deadline | 25 Nov 2025 |
| Future notice date | Not specified |
| Award date | 4 Mar 2026 |
| Contract period | 31 May 2026 - 31 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,940 |
| Lots value | Not specified |
| Awards value | £92,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WINCHESTER CITY COUNCIL |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 9LJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TAKING CARE PERSONAL ALARMS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 31 Mar 2026 at 12:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/59b28058-fa66-424d-8a10-4e7692bc2a09

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/59b28058-fa66-424d-8a10-4e7692bc2a09
  31st March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8.json.