---
title: "Crawley BC and Horsham DC- Provision of Telecare Call Monitoring Service"
ocid: "ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SE SHARED SERVICES"
published: "2019-08-22"
---

# Crawley BC and Horsham DC- Provision of Telecare Call Monitoring Service

Buyer: SE SHARED SERVICES  
Current stage: Tender  
OCID: ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde

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## Summary

The Crawley Borough Council and Horsham District Council are currently engaging in the procurement of a Telecare Call Monitoring Service under the title "Crawley BC and Horsham DC - Provision of Telecare Call Monitoring Service." This procurement falls within the administrative social services category and is located in the South East region of the United Kingdom. The procurement process is at the tender stage, with a submission deadline set for 7th October 2019. The total estimated value of the contract is £500,000. This tender is being issued under an open procedure below EU thresholds, utilising the SE Shared Services Procurement eSourcing portal for electronic submissions.

This tender represents a significant opportunity for businesses in the technology-enabled care and monitoring services sector, particularly for small and medium-sized enterprises (SMEs). Companies that specialise in alarm systems, telehealth devices, and community service provision would be well-positioned to compete for this contract. Engaging in this procurement could allow these businesses to expand their services within the social care sector while contributing to the well-being of local residents through enhanced monitoring and support services.

## Notice

Crawley Borough Council and Horsham District Council are looking for a Monitoring Centre with the ability to provide Technology Enabled Care (TEC) on behalf of our residents. We require monitoring of all calls from dispersed alarms, telecare / telehealth devices and door entry / access control systems and grouped / hard-wired schemes. Further information can be found in the Specification and associated documentation as part of the Tender Pack. The Councils are undertaking an open tender below EU Thresholds under the Light Touch Regime. Additional information: This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal. https://www.sesharedservices.org.uk/esourcing/opportunities The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically. In order to bid for this opportunity you will need to register your company on the SE Shared Services portal. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/692eb00a-fdf4-4209-b628-993e8616d3f8 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2019 |
| Submission deadline | 7 Oct 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SE SHARED SERVICES |
| Locality | WEST SUSSEX |
| Post town | Redhill |
| Postcode | RH10 1UZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Three Bridges |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 22 Aug 2019 at 11:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/692eb00a-fdf4-4209-b628-993e8616d3f8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/692eb00a-fdf4-4209-b628-993e8616d3f8
  22nd August 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sesharedservices/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://www.sesharedservices.org.uk/esourcing/opportunities

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-49637d6e-fc60-44a7-a137-c7fc42a99bde.json.
