---
title: "The Provision of an Out of Hours Call Service"
ocid: "ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PEABODY TRUST"
published: "2024-01-23"
---

# The Provision of an Out of Hours Call Service

Buyer: PEABODY TRUST  
Current stage: Award  
OCID: ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc

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## Summary

The Peabody Trust, a UK-based entity, has awarded a contract titled "The Provision of an Out of Hours Call Service" in the call centre services category. The procurement process has concluded, and the contract value is £443,520 GBP. The contract period starts on January 19, 2024, and ends on January 18, 2026. The procurement method used was "Other," with the tender period closing on December 21, 2023.

This contract opportunity could be of interest to companies operating in call centre services looking to provide out-of-hours call services. Businesses that can meet the contract requirements and deliver services between 2024-2026 within the specified areas, including the UK and other locations, are encouraged to explore this opportunity. The Peabody Trust, as the buying organisation, has selected Orbis Protect Limited as the supplier for this contract, signifying a potential growth opportunity for similar service providers in the industry.

## Notice

The provision of an out of hours call service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/db18172b-b0f0-4cd8-8a5f-8ee13b56f17c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2024 |
| Submission deadline | 21 Dec 2023 |
| Future notice date | Not specified |
| Award date | 21 Dec 2023 |
| Contract period | 19 Jan 2024 - 18 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £443,520 |
| Lots value | Not specified |
| Awards value | £443,520 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PEABODY TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 7JB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORBIS PROTECT LIMTIED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 23 Jan 2024 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/db18172b-b0f0-4cd8-8a5f-8ee13b56f17c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/db18172b-b0f0-4cd8-8a5f-8ee13b56f17c
  23rd January 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=837484251
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-497fe0e7-cf53-4b95-a36d-81b98fae33dc.json.