---
title: "Market Engagement for IT Service Management Tool for NHS Greater Manchester Integrated Care Board"
ocid: "ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SHARED BUSINESS SERVICES LIMITED"
published: "2023-05-25"
---

# Market Engagement for IT Service Management Tool for NHS Greater Manchester Integrated Care Board

Buyer: NHS SHARED BUSINESS SERVICES LIMITED  
Current stage: Planning  
OCID: ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861.json)

## Summary

The NHS Shared Business Services Limited has initiated a market engagement process for IT Service Management Tool for NHS Greater Manchester Integrated Care Board. This opportunity falls under the industry category of Software package and information systems. The engagement end date is set for June 2, 2023. This procurement process is currently in the planning stage, providing potential suppliers the chance to express interest.

This tender presents an opportunity for businesses offering IT service management tools to engage with NHS Greater Manchester. Small and medium-sized enterprises (SMEs) are suitable candidates to compete in this procurement process. The location specified for delivery is in the North West region of the United Kingdom. The contracting authority, NHS Shared Business Services Limited, seeks responses to the Market Engagement Questionnaire to explore potential collaborations for efficient IT service management solutions.

## Notice

The current IT Service Management (ITSM) tool for NHS Greater Manchester is a cloud-based Software as a Service (SaaS) solution that enables efficient management of its IT services. The tool is designed to handle various IT service processes, including issue tracking, request management, device tracking, and user permissions. The current contract expires in December 2023. To express interest in this opportunity please download, review and respond to the accompanying Market Engagement Questionnaire at the following link http://discovery.ariba.com/rfx/16276433

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0c35407-a150-4326-8076-0a8f374c30fa |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 2 Jun 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LIMITED |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF3 1WE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Morley South |
| Westminster constituency | Leeds South West and Morley |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 25 May 2023 at 12:37 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b0c35407-a150-4326-8076-0a8f374c30fa
- 15 May 2023 at 14:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b0c35407-a150-4326-8076-0a8f374c30fa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0c35407-a150-4326-8076-0a8f374c30fa
  25th May 2023 - Early engagement notice on Contracts Finder

## Notice URLs

- http://discovery.ariba.com/rfx/16276433

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861.json.