---
title: "ESIAM-SMP"
ocid: "ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-11-24"
---

# ESIAM-SMP

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d

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## Summary

The Ministry of Defence has completed the award process for the ESIAM-SMP contract, which falls under the industry category of technical support services. This procurement was managed through a selective tender process, specifically a call-off from a framework agreement. The contract, awarded to CGI IT UK Limited, involves the Service Management Partner supporting Defence Digital Service Providers with ITIL and SIAM experience. The contract commenced on 3rd November 2025 and will conclude by 30th April 2027, with the service being primarily delivered in the United Kingdom.

This contract represents a significant opportunity for businesses specialising in service management and technological integration, particularly those with expertise in ITIL and SIAM frameworks. Small and medium-sized enterprises (SMEs) in the technical support services sector may find similar contracts particularly suitable, as this tender highlights the Ministry of Defence's support for SMEs in their supply chain. Businesses capable of contributing to the maturity and expansion of operational capabilities in the defence sector should consider pursuing future opportunities with the Ministry of Defence.

## Notice

The ESIAM Programme, in the Operational Service Management (OSM) Team requires the provision of an exemplary multi-function Service Management Partner (SMP) to continue the successful integration and management of multiple Defence Digital Service Providers and Delivery of successful ESIAM requirements. The OSM Programme needs a service providing a team of skilled personnel with in-depth ITIL and SIAM experience to ensure the successful maturing, expansion and management of the Authority's OSM Capability

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/605aaebb-9c1c-454a-b38f-29ed9b712e79 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | 3 Nov 2025 |
| Contract period | 3 Nov 2025 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,476,755 |
| Lots value | Not specified |
| Awards value | £19,476,755 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 24 Nov 2025 at 14:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/605aaebb-9c1c-454a-b38f-29ed9b712e79

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/605aaebb-9c1c-454a-b38f-29ed9b712e79
  24th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-49b00fa4-a981-4ce0-9649-518b88fd153d.json.