---
title: "Benefits Processing and Council Tax Reduction Resilience"
ocid: "ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WANDSWORTH"
published: "2019-06-09"
---

# Benefits Processing and Council Tax Reduction Resilience

Buyer: LONDON BOROUGH OF WANDSWORTH  
Current stage: Award  
OCID: ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec)  
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## Summary

The London Borough of Wandsworth is seeking to procure external services for the "Benefits Processing and Council Tax Reduction Resilience" project. This initiative aims to provide additional processing capacity for council tax reduction and housing benefits applications, addressing fluctuations in demand. The procurement method employed was an open procedure, with the contract award valued at £3,600,000. The tender was published on 9th June 2019, while the tender period concluded on 30th May 2019. The contract is set to run from 1st August 2019 to 31st July 2021, within the services industry category, specifically focused on benefit services, and encompasses delivery in London, United Kingdom.

This tender presents significant growth opportunities for businesses specialising in benefits processing and related services, particularly those capable of providing flexible, temporary support to public sector organisations. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the contracting opportunity is well-suited for businesses that can rapidly scale their operations to meet varying demand levels. Firms with experience in handling council tax queries and benefits applications will be particularly competitive in this procurement process.

## Notice

These services are commissioned by the Benefits Service of the Councils. Its purpose is to provide the service's in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints referred to the Councils in-house team.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e31c2bb1-50c9-400f-86ac-7832f44f0f84 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jun 2019 |
| Submission deadline | 30 May 2019 |
| Future notice date | Not specified |
| Award date | 29 May 2019 |
| Contract period | 31 Jul 2019 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,600,000 |
| Lots value | Not specified |
| Awards value | £3,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WANDSWORTH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW18 2PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI34 Wandsworth |
| Local authority | Wandsworth |
| Electoral ward | Wandsworth Town |
| Westminster constituency | Putney |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTHGATE PUBLIC SERVICES |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75310000 - Benefit services

## Release History

- 9 Jun 2019 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e31c2bb1-50c9-400f-86ac-7832f44f0f84

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e31c2bb1-50c9-400f-86ac-7832f44f0f84
  9th June 2019 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=402316131
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec.json.