---
title: "Targeted and Open Access First Tier Welfare Rights Advice Service"
ocid: "ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2017-06-05"
---

# Targeted and Open Access First Tier Welfare Rights Advice Service

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650.json)

## Summary

Sunderland City Council is seeking proposals for the "Targeted and Open Access First Tier Welfare Rights Advice Service" under the social and specific services category, specifically focusing on health and social services. This open procurement process, conducted via an open procedure, aims to appoint a provider for three distinct Lot areas: Sunderland West, Sunderland North and East, and Washington and Coalfield. The tender period has ended on 25 April 2017, while the contract will commence on 3 July 2017 and is valued at £1,075,000, lasting until 31 March 2022. A Provider Information Session was held on 3 April 2017 in Sunderland to assist potential providers in understanding the tender process.

This tender represents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) to expand their services in the North East of England. Businesses with expertise in welfare rights, financial advice, and related support services will be well-positioned to compete. Engaging in this contract can enhance operational capabilities and contribute to bolstering community welfare, thereby driving sustainable growth within the sector.

## Notice

Service under social and specific services in accordance with Directive 2014/24/EU of the European Parliament and of the Council Article 74. Health, social and other related services. Sunderland City Council have a tender opportunity to appoint a provider to deliver the requirements of a First Tier Welfare Rights Advice Service to deliver open access and targeted welfare rights support to improve customer financial sustainability and resilience. The contract is split into 3 Lots as follows Lot 1 Sunderland West Lot 2 Sunderland North and East Lot 3 Washington and Coalfield To support providers in the tender process, a Provider Information Session has been organised to give an overview of the Procurement Process specific to this Tender. The session will take place on Monday 03rd April 2017 at 11:00 and will be held at: Bede Tower Room 1 Burdon Road Sunderland Tyne and Wear SR2 7EA Please note if arriving by satellite navigation please use the postcode SR2 7DZ Organisations interested in attending this session should register their interest by contacting Alison Aisbitt on Alison.aisbitt@sunderland.gov.uk and provide the following details for each attendee.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1ab3a6a7-c8fb-48ed-bbf3-cf2ad4e220aa |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2017 |
| Submission deadline | 25 Apr 2017 |
| Future notice date | Not specified |
| Award date | 4 Jun 2017 |
| Contract period | 2 Jul 2017 - 2 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,075,000 |
| Lots value | Not specified |
| Awards value | £1,075,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR2 7DN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Southwick |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CITIZEN ADVICE SUNDERLAND; PALLION ACTION GROUP; SHINEY ADVICE & RESOURCE PROJECT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services

## Release History

- 5 Jun 2017 at 10:09 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ab3a6a7-c8fb-48ed-bbf3-cf2ad4e220aa
- 5 Jun 2017 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ab3a6a7-c8fb-48ed-bbf3-cf2ad4e220aa
- 5 Jun 2017 at 09:22 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/05313c97-782f-48f4-bcbf-f710500b77ef
- 27 Mar 2017 at 08:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/05313c97-782f-48f4-bcbf-f710500b77ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1ab3a6a7-c8fb-48ed-bbf3-cf2ad4e220aa
  5th June 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/05313c97-782f-48f4-bcbf-f710500b77ef
  5th June 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5ec2060b-5dbb-4d50-90fa-734f5b1eaf69
  Information Session Details
- https://www.nepo.org/
  Tender Documents are Available on the NEPO E Tender Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-49e1f1f3-9779-433d-b0be-2949c7a2a650.json.