---
title: "GSS23143 - Customer Services Advisor"
ocid: "ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-05-03"
---

# GSS23143 - Customer Services Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901.json)

## Summary

The UK Shared Business Services Limited has awarded a contract for a Customer Services Advisor under the Crown Commercial Services Framework. The procurement method was selective, with a call-off from a framework agreement. The contract value is £12,790.80 GBP, and the contract period ran from December 5, 2022, to April 27, 2023. The buying organisation is based in Swindon, England, with the award publication date on May 3, 2023, and the tender deadline was December 2, 2022.

This procurement offers opportunities for businesses to provide temporary staffing services within the UK Shared Business Services. Companies with experience in supplying personnel, especially temporary staff, are well-suited to compete for such tenders. The procurement stage was at the award phase, with Hays Specialist Recruitment Limited being the active supplier. Businesses looking to grow in the services sector with skills in recruitment and staff provisioning would find this contract suitable for business expansion.

## Notice

***This is an award notice, not a call for competition*** Requirement was sourced via Crown Commercial Services Framework RM6160 Non Clinical Temporary and Fixed Term staff to provide UK Shared Business Services the temporary provision of a Customer Services Advisor.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c5b4448d-b24e-4f91-a612-de30b84a7dba |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2023 |
| Submission deadline | 2 Dec 2022 |
| Future notice date | Not specified |
| Award date | 2 Dec 2022 |
| Contract period | 5 Dec 2022 - 27 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,790 |
| Lots value | Not specified |
| Awards value | £23,384 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 3 May 2023 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c5b4448d-b24e-4f91-a612-de30b84a7dba
- 6 Apr 2023 at 08:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9af07e18-8ab7-465c-bac3-18acd2574ae2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c5b4448d-b24e-4f91-a612-de30b84a7dba
  3rd May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9af07e18-8ab7-465c-bac3-18acd2574ae2
  6th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/79498c58-55c5-4c1a-b29d-647b6957bc61
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/55ced5b5-99c4-4278-adb7-e07618a65b04

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-49fb064d-6abc-402f-a25e-03e7a2f39901.json.