---
title: "IT Service Management Services"
ocid: "ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2019-01-09"
---

# IT Service Management Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9.json)

## Summary

The procurement process is led by the Department for Work and Pensions (DWP) and involves the provision of IT Service Management Services. The contract, valued at £976,742, aims to support the DWP's cloud development projects and is classified under the CPV code 72000000, focusing on IT services, including consulting and software development. The procurement method utilised is a selective process, specifically a call-off from a framework agreement, with the contract period spanning from 10 October 2018 to 31 August 2020. The tender period concluded on 14 September 2018, prior to the posting of the award on 9 January 2019.

This contract provides significant opportunities for businesses engaged in IT services, particularly those with expertise in Agile methodologies and cloud technologies. Companies that specialise in IT consulting, software development, and support services would be well-positioned to compete for similar contracts in the future. The flexibility sought by the DWP indicates a need for responsive firms capable of adapting to varying project demands, particularly in terms of resources and expertise.

## Notice

To provide IT Service Management Services to operate in an Agile environment, supporting buyers requirements and cloud objectives across the build, release and on-going support of digital, cloud development projects for business change within DWP. DWP requires capable resources to provide flexibility to meet requirements in the short and medium term without a minimum commitment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8c0c7799-2ac0-495a-9f07-06c6828d6743 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2019 |
| Submission deadline | 14 Sep 2018 |
| Future notice date | Not specified |
| Award date | 13 Sep 2018 |
| Contract period | 9 Oct 2018 - 31 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £976,742 |
| Lots value | Not specified |
| Awards value | £976,742 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FDM GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Jan 2019 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8c0c7799-2ac0-495a-9f07-06c6828d6743

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8c0c7799-2ac0-495a-9f07-06c6828d6743
  9th January 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ac710fe9-a26d-4e4a-a6be-168a844ec3e6
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4a06f612-c161-48e9-ba3b-0c5b772b04f9.json.