--- title: "WHHT - Car Parking Service" ocid: "ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST" published: "2022-02-07" --- # WHHT - Car Parking Service Buyer: WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST Current stage: Tender OCID: ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4a273eeb-3655-4c75-bca9-4872d9ae53b6.json) ## Summary The West Hertfordshire Teaching Hospitals NHS Trust is conducting a tender for the Car Parking Service across its various sites, with the aim of streamlining parking management from 1 December 2022. This contract, valued at approximately £10 million and initially set for five years, encompasses services such as car park staff training, traffic management, permit administration, and emergency response. Interested parties should note that the deadline for submission is 11 March 2022, and the opportunity falls under the category of car park management services within the East of England region (postal code WD18 0HB). The procurement method specified is a restricted procedure, indicating that further qualifications apply for interested stakeholders. This tender represents a significant opportunity for businesses involved in facility management, security services, and parking operations, particularly those that can demonstrate experience within healthcare environments. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the buyer seeks a service provider capable of offering innovative and flexible solutions that meet the dynamic needs of the Authority's comprehensive property portfolio. Companies with a track record in delivering high-quality customer service and stakeholder collaboration will be particularly well-positioned to leverage this opportunity for growth. ## Notice The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") is seeking to procure its Car Parking Service across its mixed multi-site, multi stakeholder portfolio. The initial 5 year contract will have a commencement date of 1 December 2022. The Car Parking Service provision will be made up of the following sub-services: 1. Car parking staff vetting and training; 2. Crime prevention and detection; 3. On site traffic and car parking management, including parking control notices and electrical vehicle points and payment management; 4. Administration of permits and other car parking records; 5. Key Management within the Multistorey Car Park; 6. Emergency incident response; 7. Abandoned vehicles; 8. Site security and PCSO Police liaison; 9. Car park communications; and 10. Helpdesk service The objectives of this procurement are as follows: 1. The provision of the Car Parking Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio; 2. Provision of a quality Car Parking Service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authority's diverse property portfolios; 6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision; 7. A Car Parking Service which understands the explicit and implicit needs and values of the Authority; 8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers; 9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract. The Authority is looking for a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded. The Authority's Security Service, currently being delivered as a combined contract service model is being procured as separate tender to this Car Parking Service tender. Although there is a possibility that the same organisation may be awarded both the Security Services Contract and the Car Park Management Services Contract for the Watford Hospital Site - bidders for each procurement are required to sign up to an interface agreement which will govern the terms of any interface issues between both contracts. A copy of this interface agreement will be provided as part of the legal documents on each procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb3e484f-4ff5-4993-8778-a07380443952 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Feb 2022 | | Submission deadline | 11 Mar 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2022 - 30 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST | | Locality | WELWYN GARDEN CITY | | Post town | St Albans | | Postcode | AL8 6NS | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Welwyn Hatfield | | Electoral ward | Handside | | Westminster constituency | Welwyn Hatfield | | Delivery location | Not specified | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98351000 - Car park management services ## Release History - 7 Feb 2022 at 15:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cb3e484f-4ff5-4993-8778-a07380443952 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cb3e484f-4ff5-4993-8778-a07380443952 7th February 2022 - Opportunity notice on Contracts Finder - https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HGYi/dDFbUs.wT.oVH0h1LUupSz8EM2Aca1tbMIJ_2oMRQv0 Portal Information ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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