---
title: "RBC Revenues Processing, Recovery and Telephony via RM1557.14"
ocid: "ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDDITCH BOROUGH COUNCIL"
published: "2026-05-06"
---

# RBC Revenues Processing, Recovery and Telephony via RM1557.14

Buyer: REDDITCH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943.json)

## Summary

The procurement process conducted by Redditch Borough Council, titled "RBC Revenues Processing, Recovery and Telephony via RM1557.14," is in the completed award stage. This tender focused on administrative services within the public administration sector and was executed as a direct award. Key dates include the tender period which concluded on 6th April 2026 and the contract period spanning from 21st April to 30th June 2026. The contract was awarded to Civica UK Limited, a large-scale company, for a value of £75,000. The services are to be delivered in England, specifically addressing the needs of local government agencies.

This tender presents opportunities for businesses specialising in administrative services to gain contracts that enhance their portfolio and public sector engagements. The direct award method indicates a streamlined procurement, suited for businesses that can provide swift and reliable services. This procurement was particularly accessible for small and medium-sized enterprises (SMEs), showcasing an opportunity for such businesses to penetrate the public sector market and establish long-term relationships with government entities like Redditch Borough Council.

## Notice

RBC Revenues Processing, Recovery and Telephony via RM1557.14

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8b80b3ca-6a2d-405a-9590-abb86ac5478c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2026 |
| Submission deadline | 6 Apr 2026 |
| Future notice date | Not specified |
| Award date | 11 Apr 2026 |
| Contract period | 20 Apr 2026 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDDITCH BOROUGH COUNCIL |
| Locality | REDDITCH |
| Post town | Birmingham |
| Postcode | B98 8AH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Redditch |
| Electoral ward | Central |
| Westminster constituency | Redditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75120000 - Administrative services of agencies

## Release History

- 6 May 2026 at 12:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8b80b3ca-6a2d-405a-9590-abb86ac5478c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8b80b3ca-6a2d-405a-9590-abb86ac5478c
  6th May 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redditchbc.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4a4ddd6d-cf58-4950-9f62-4a720415f943.json.