--- title: "Strategic Technology Partner - Business Systems and Development" ocid: "ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b.json" source: "Contracts Finder" current_stage: "Award" buyer: "THE NATIONAL ARCHIVES" published: "2025-08-06" --- # Strategic Technology Partner - Business Systems and Development Buyer: THE NATIONAL ARCHIVES Current stage: Award OCID: ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b.json) ## Summary The National Archives, based in Richmond, England, sought a Strategic Technology Partner under an open procedure for services within the software package and information systems industry category. The tender aimed to provide professional services in areas including Dynamics 365 Customer Service, Cloud Services, and software development, both bespoke and off-the-shelf, with a contract period commencing on 22nd April 2023 and concluding on 21st April 2027. The awarded contract was finalised with Dingwall Consultancy Services Limited, enabling up to £500,000 worth of services, though there is no guaranteed minimum spend. The procurement was completed with the tender period ending on 7th March 2023. This tender presents substantial growth opportunities for businesses specialising in IT consulting and software development. Companies engaged in cloud services and Dynamics 365 Customer Service solutions will find this contract particularly lucrative. The procurement prioritised SMEs, aligning well with enterprises capable of delivering innovative digital solutions under budgetary constraints, and facilitating transformational IT strategies. This collaboration fosters business expansion through consistent challenges in providing publicly accessible IT services, pivotal for companies aiming to establish a strong foothold in government IT contracts. ## Notice With an increased emphasis on digital, TNA faces the challenge of delivering reliable and publicly accessible IT services with limited resources and budgetary constraints. To meet this challenge, we have embarked on a transformational programme of work that complements and supports our IT Strategy and direction of travel. We are seeking a partner that can assist us in delivering our objectives. The objective of this tender exercise is to source an IT Strategic Technology Partner to provide professional services for a range of technological solutions at TNA specifically in regards to Dynamics 365 Customer Service, Cloud Services and Off-the-shelf and bespoke software development. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Aug 2025 | | Submission deadline | 7 Mar 2023 | | Future notice date | Not specified | | Award date | 21 Apr 2023 | | Contract period | 21 Apr 2023 - 21 Apr 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £500,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE NATIONAL ARCHIVES | | Locality | RICHMOND | | Post town | Twickenham | | Postcode | TW9 4DU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI75 Hounslow and Richmond upon Thames | | Local authority | Richmond upon Thames | | Electoral ward | Kew | | Westminster constituency | Richmond Park | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DINGWALL CONSULTANCY SERVICES | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support - 73000000 - Research and development services and related consultancy services ## Release History - 6 Aug 2025 at 10:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc - 24 Jan 2025 at 11:33 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc - 18 May 2023 at 12:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc - 18 May 2023 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc - 10 Feb 2023 at 16:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/07395dd1-d7e7-4e10-9f48-7a535377dc59 - 24 Jan 2023 at 14:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/07395dd1-d7e7-4e10-9f48-7a535377dc59 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc 6th August 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/07395dd1-d7e7-4e10-9f48-7a535377dc59 10th February 2023 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c6a5a58b-8d23-4042-9907-816b842a0bb7 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/96751058-eaf4-4739-b557-9c859a95dd9c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8824b0aa-db8a-40d2-9259-950008f302af Clarification Questions and Answers ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b.json.