---
title: "Cambridge City Council - On-hold Music Services 2020"
ocid: "ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE DISTRICT COUNCILS"
published: "2020-12-10"
---

# Cambridge City Council - On-hold Music Services 2020

Buyer: CAMBRIDGESHIRE DISTRICT COUNCILS  
Current stage: Award  
OCID: ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4)  
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## Summary

The Cambridge City Council has successfully completed the procurement process for the "On-hold Music Services 2020" contract, which falls under the services category, specifically concerning sound recordings. The procurement method utilised was an open procedure, with the tender published on 22 October 2020 and the tender period concluding on 5 November 2020. The contract, valued at £50,000, runs from 1 December 2020 to 30 November 2023, with the contract delivery addressed to the East of England, United Kingdom. The buyer for this process is the Cambridgeshire District Councils, and the successful supplier awarded the contract is Premier Business Audio.

This procurement presents significant opportunities for businesses engaged in audio production, sound services, and managed communications. Companies that possess expertise in providing high-quality voice services, efficient order fulfilment, and secure delivery mechanisms, especially those classified as small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs), would be particularly well-suited to compete for similar contracts in the future. Businesses can leverage the ongoing demand for professional voice solutions and non-copyright music services to expand their market reach and enhance their service offerings.

## Notice

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non-copyright Music on Hold

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d06342f7-cf91-4079-9a30-e6ea8944d6dc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2020 |
| Submission deadline | 5 Nov 2020 |
| Future notice date | Not specified |
| Award date | 7 Dec 2020 |
| Contract period | 10 Dec 2020 - 30 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE DISTRICT COUNCILS |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB2 3QJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Market |
| Westminster constituency | Cambridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PREMIER BUSINESS AUDIO |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32353000 - Sound recordings

## Release History

- 10 Dec 2020 at 11:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d06342f7-cf91-4079-9a30-e6ea8944d6dc
- 10 Dec 2020 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/269823d0-978f-430b-86e9-72dc05d0c317
- 22 Oct 2020 at 15:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b3d0f4d1-3440-40b4-a248-77123bbeefab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d06342f7-cf91-4079-9a30-e6ea8944d6dc
  10th December 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/269823d0-978f-430b-86e9-72dc05d0c317
  10th December 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b3d0f4d1-3440-40b4-a248-77123bbeefab
  22nd October 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=63df13ad-7814-eb11-8105-005056b64545
  Advert

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4.json.