---
title: "BBC NEWS World Service Business Development CRM RFI"
ocid: "ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2023-07-05"
---

# BBC NEWS World Service Business Development CRM RFI

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Planning  
OCID: ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546

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## Summary

The British Broadcasting Corporation (BBC) is planning a tender process titled "BBC NEWS World Service Business Development CRM RFI" within the IT services sector. The project involves the development of World Service News syndication partnerships with global broadcasters and media outlets, with a focus on TV, radio, and online content. The current CRM supply contract is set to expire in Spring 2024, prompting consideration for a new contract later in 2023. The engagement end date for this tender is 1st August 2023.

This tender by the BBC presents an opportunity for businesses in the IT services industry specialising in consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Interested parties should engage with the Jaggaer eSourcing portal according to the outlined steps to register interest and respond to the tender. The project's location is in London, United Kingdom, and businesses from around the world can compete for this opportunity.

## Notice

BBC World Service Business Development (WSBD) is part of BBC News, a licence-fee funded division of the BBC. The department is responsible for World Service News syndication partnerships with broadcasters and media outlets around the globe. This includes TV, Radio and online content. WSBD's current CRM supply contract has been extended in line with existing terms and expires in Spring 2024. We are now considering potential options for a new CRM contract, which may be procured later in 2023. Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f1b9474-aa33-4b2d-a5af-584f9dbc23d0 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | 1 Aug 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1A 1AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Jul 2023 at 12:43 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/5f1b9474-aa33-4b2d-a5af-584f9dbc23d0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f1b9474-aa33-4b2d-a5af-584f9dbc23d0
  5th July 2023 - Early engagement notice on Contracts Finder
- https://bbc.bravosolution.co.uk/
  BBC eSourcing

## Notice URLs

- https://bbc.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4a82d14f-c9e3-4599-90e9-d254d3e85546.json.
