---
title: "Contract for \"ASK PEOPLE SERVICES\""
ocid: "ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2022-09-13"
---

# Contract for "ASK PEOPLE SERVICES"

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632

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## Summary

The Staffordshire County Council has awarded a contract for "ASK People Services". The contract falls under the services category with a value of £62,316. The procurement method used was selective and involved calling off from a framework agreement. The tender period ended on 9th September 2022, with the contract set to start on 12th September 2022 and end on 31st August 2025. CDW LIMITED is the supplier for this contract, located in the West Midlands, United Kingdom.

This contract provides an opportunity for businesses specialising in Mainframe computer services to engage with Staffordshire County Council. The contract is aimed at streamlining and modernising the HR function by implementing a HR specific Management Information System. Businesses with capabilities in providing AI-driven triaging solutions and customer support systems may find this tender appealing. The location of the contract in the West Midlands offers a strategic advantage for local businesses to participate and contribute to public service modernisation initiatives.

## Notice

ASK People Services is part of a Digital initiative within the People Service (formerly HR) to streamline and modernise the HR function of People Operations and wider People Services. All People Services enquiries and case management initiation requests are administered and triaged by the AI&G team. There is an opportunity to implement a HR specific Management Information System (MIS) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible. The proposed solution is intended act as one single source of truth for People Services and its customers. Additional information: This is a call off contract from HealthTrust Europe ICT Solutions 2019 (ComIT 2) Framework Agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f253023-3989-40a6-8477-38a3b4cde33a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2022 |
| Submission deadline | 9 Sep 2022 |
| Future notice date | Not specified |
| Award date | 8 Sep 2022 |
| Contract period | 11 Sep 2022 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,316 |
| Lots value | Not specified |
| Awards value | £62,316 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30211000 - Mainframe computer

## Release History

- 13 Sep 2022 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f253023-3989-40a6-8477-38a3b4cde33a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f253023-3989-40a6-8477-38a3b4cde33a
  13th September 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632.json.